Mike`s Automotive Services / Waltham, Massachusetts

Rating: ★

33 years in Business

Auto Repair & Service, Automobile Inspection Stations & Services, Automobile Diagnostic Service

Address: 1 Union Sq, Waltham

Postal code: 2143

Phone: (617) 623-1009

Fixing Today`s Automobiles with Tomorrow`s Technology

We use the best quality parts and fluids for your car. We are very choosey about the parts that go into your car. We want them to be as dependable and safe as possible. The oil filters we choose catch up to 45% more dirt than others. Our brake components help your car stop up to 20 feet shorter than other brands. We don`t cut corners because it doesn`t help your car`s safety and dependability. We hire the best technicians. You can be sure that a highly expert technician is servicing and looking over your car at Bender`s. Our technical staff includes ASE Certified and Master Technician that has the experience to do the job right the first time -- expertly. We use the right equipment. We make sure our technical staff has all the right tools and equipment to get the job done right and as fast as possible. Our equipment allows us to diagnose your car`s difficulties correctly and quickly. We perform your services in-house. We have been building our company for almost 30 years and have accumulated all the right equipment and resources that allow us to do the work here. This ensures that our quality standards are the quality standards you get. We even have our own machine shop in-house -- very rare. We hire expert service advisors. They understand what you need and what your car needs. This is the starting point for your car`s experience at our shop. We start it right so it gets done right. We stand behind our quality with a 2 year / 24,000 mile warranty. This says it all. This means we are so confident in our work that we can easily provide this long of a warranty. Most shops only warranty their work for a few months. We know our work is done right and this is how we say it.

Categories:

Automobile Inspection Stations & Services, Auto Repair & Service, Automobile Diagnostic Service, Brake Repair

Payment:

cash, discover, check, master card, visa

Neighborhoods:

Ward Two

Open hours:

M-F 8:00am - 5:30pm

Languages:

English

Reviews:

Overpriced!

Terrible! I used this company for a free oil change per a friend`s recommendation. The standard oil change for them costs $34.95 (labor is $9.75 and parts are $25.50). I had an appointment for one morning and when they told me they were understaffed and that I`d have to wait a long time, I offered to come in the next day. While doing my oil change they came to me and asked if I wanted a new air filter and new cabin a... view moreir filter. I have paid for air filter replacement at MANY other places in the past and I`ve also done it myself. It`s simple. When they gave me my bill for $134.00 (!!!!) I was VERY shocked and upset. They charged me $77 for the air filters and $49.50 for LABOR. (Remember my oil change was free!) When I voiced my concerns about these prices over the phone the owner kept trying to tell me that they were fair and actually said to me, ""What the hell is wrong with you?"" and hung up on me! I will NEVER go here again.

Swingline / 5/21/2008

Rip Off Artists

On January 7, 2008 my vehicle`s windshield wipers simply stopped working. The motor was dead. It was a snowstorm so I had no choice to take it to a ""AAA Approved"" auto repair service near where my car broke down, in Somerville, MA.

When I arrived they told me that it would cost $49.00 just to look at my vehicle. Later that day they called me and said the wiper tranmission failed and it would cost over $35... view more0.00 to repair. I did not agree to them repairing my vehicle, paid the $49.00 and brought my car to a more local place on the South Shore, their mechanics told me that it was NOT the transmission and it was a simple readjustment that would cost me a mere $30.00!!!!!

Mike`s is a rip off. I would not recommend anyone going there.

nahallacm04 / 2/5/2008