10 years in Business
New Car Dealers, Automobile Body Repairing & Painting, Used Car Dealers
Address: 1201 Boston Providence Tpke, Uphams-Corner
Postal code: 2062
Phone: (781) 255-6000
Trust and confidence since 1957.
Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.
New Car Dealers, Automobile Body Repairing & Painting, Automobile Parts & Supplies, Automobile Accessories, Used Car Dealers
discover, master card, visa
Mon - Fri 9:00 am - 5:00 pm
(781) 255-6252(781) 762-7200(781) 255-6251
The rudest people and so-called ""warranty""
I`ve read other reviews and especially agree with the person who was called a ""liar"" - I was called a liar last night!!!! After bringing my car back for service MANY times, for things that should have been checked BEFORE I bought the car, I found that NOTHING is under their 12-month warranty. Seat belt, air bag, emergency brake, rear window defroster (they told me to break the window so insurance would pay for it... view more), O2 sensors, battery, no heat, major cooling system issues, trunk wouldn`t close.
Between what I spent for the car and the cost of repairs, I could have bought a NEW car!
The service department is a joke. They are rude and condescending. They never fix the problem - just cause more.
I paid for cooling system repairs (wed night) over $500 and was back the next day when the emergency brake failed AT MY DAUGHTER`S LICENSE TEST. They said I was lying when I told ""not to drive the car with a bad sensor"".
The biggest rip-off ever. I will NEVER, EVER do business with any Boch company again. Nothing is covered, and I am guessing that ""New to You"" means ""Piece of Crap"".
a1sssls / 2/17/2012
WORST DEALERSHIP/BAD CUSTOMER SERVICE
I don`t know why I waited so long to write this review. This place is the WORST dealership I have ever been to, simply because they are RUDE and have worst customer service ever.
2 years ago when I needed a car I went to the dealership because my sister bought her car there and got a really good deal. When I got to the dealership my family experience there was really bad from the beginning.
People running the pla... view morece are so unprofessional and rude, I have never experienced such treatment.
Basically, when trying to negotiate the car price the car sales and manager called me a LIAR and said I don`t have the money I claim to have, and I am not exaggerating when I say they called me a liar. The literally said ""B.S. you don`t have the money to buy this today"" who are they to tell me what I have and don`t, I was offering to pay cash for the car.
I called them out on their horrible customer service, seeing that I manage customer service, but they just got even ruder.
When my mom tried to talk to them and say that we were returning customers and got a good deal from them, they also said b.s that they would have never sold us that particular car for the amount they did. They were so rude, that I actually had to interrupt the guy and tell him ""Don`t ever speak to my mother like that again"". I am just trying to draw a picture of how horrible and rude the employees are at that place seeing as the place was empty when we got there.
Anyways, the treatment was so bad that my family and I just got up and walked away and never will we return to that place, and discourage anyone to go there unless you like bad experiences.
valz / 8/5/2011
DON`T WASTE YOUR TIME
That is the same exact thing I am going through with this f***in dealership! I bought my car from there last July and the check engine light has been on since day 1. I keep going back to get it fixed and they SAY they fix it, charge you 3x more than it`s worth because coincidentally everything you need to get fixed isn`t under your warranty (what am i paying for then?), they disable the check engine light and then le... view moress than 24 hours it`s back on again. Not to mention the horrible service I have received everytime I have gone into the service center. I made a list of everything that has gone wrong with my car in the last year that I`ve had it and totals almost 3 pages long. DO NOT EVEN THINK ABOUT GOING HERE FOR YOUR CAR. Save your time, energy and money and avoid this place at all costs...it will just cause you too many headaches.
nahugsnkisses / 11/3/2009
WOMEN PLEASE DON`T SHOP WITH ERNIE BOCH
Women please don`t shop with Ernie Boch
He`s a clown don`t ""Come on down""
Bait and switch that`s their hitch
They advertise a price then say ""Well it`s not quite right"".
I was told you don`t understand, it`s not that simple to buy our van.
I felt so dumb. Why did I come
I`ve purchased more vans than any average man.
I could not believe Ernie would practice to deceive.
When I called to... view more complain they took my name.
Their promise to resolve was by dropping the ball.
I contacted Ernie to tell him my tale
He had his young groupie fill me with her bold-faced bullpoopie.
He spends his time seeking attention and fame.
What a shame. Where`s the respect for his father`s name.
So all I can say is don`t waste your day.
Buy somewhere else so you don`t get squelched.
Women beware he won`t play fair.
Ernie Boch, you do not rock.
I`ve done my time and dropped the dime.
choochoocharlie / 1/6/2009
If you want yo be happy, DON`T buy your car from here!!!!!
If I could rate this company lower than a 1 star I would. I hated this company. We, my husband and I, bought our car from them, within three months we had been back and forth to Boch over 6 times. If you are even considering going to them to purchase a car DON`T. RUN FOR YOUR LIFE. DO NOT LET THEM LIE TO YOU. They will keep fixing your car and IT WILL KEEP BREAKING DOWN and then by the time you are hip to it, you are... view more outside of your warranty and there is nothing you can do. THEY have changed my life, some of my bills have had to fall behind because of our car. We are caught up now, but that is only because we are no longer taking our car back to BOCH. When all is said and done we had a bad engine. The outside looks decent but the engine is horrible!!!! Just ridiculous!!!
christiandiva172 / 12/8/2008
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