Planet Subaru / Plympton, Massachusetts

Rating: ★

New Car Dealers, Used Car Dealers, Automobile Leasing

Address: 596 Washington St, Plympton

Postal code: 2339

Phone: (781) 559-4227

Expert Technicians & Comprehensive Service. Find A Location Near You.

We specialize in the following: *Auto Service & Repair * Scheduled Auto *Maintenance Fleet Service *Online Coupons *Customer Service *Car & Truck Repair Financing and Emergency Services Available

Reviews:

GOUGE ALERT!!!!!!

I usually don`t write reviews but I feel ethically obligated to warn people about Planet Subaru. I was at Planet Subaru looking to purchase a Subaru Legacy and trade in my BMW. When the salesman pulled up Kelly Blue Book, he handed me a print out stating that my car was worth $8000, at best. I looked at the print out and noticed that the evaluation was for a 325xi, not a 330xi which I was looking to trade...had I not... view more looked carefully, I would have fallen for it, and lost the $12000 that Ira Subaru ended up giving me for my trade. I found swapping the model numbers to be intentionally deceitful and an example of poor business practices. I will also state that Planet Subaru is by far and away the most expensive dealership to get any type of service done. I wanted to get puddle lights installed, and was quoted $350.00 at planet Subaru. Mastria Subaru in Raynham, MA ended up installing them for $125.00. My 30,000 service was quoted at planet Subaru for $600, at Mastria, $500. Some may say this difference isn`t large, but it`s 20% more. In addition, Planet Subaru rarely, if ever, has loner cars available. With all of the cars they have on their lot, they could beef up their fleet of loaner cars, for sure. What Planet Subaru does an excellent job of GOUGING customers in a very difficult economy. In addition to their service department being wildly dishonest and conniving, the sales department outright lies to their customers. When I was looking to purchase a Legacy, they told me their sticker prices are the absolute best they could do (Really???). I ended up purchasing a new Legacy at Ira Subaru for $1500 BELOW STICKER and FULL price for my trade. Why do people continue to accept being abused and taken advantage of by Planet Subaru???

benesthesia / 2/27/2012