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Kelly Infiniti / Middleton, Massachusetts

Rating: ★★★★★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 155 Andover St, Middleton
Postal code: 1923
Phone: (978) 774-1000
E-mail: infiniti.sm@kellyauto.com

We Make It Easy!

The Kelly Automotive Group was founded in 1965. In that time we have earned the reputation as the most trusted dealer name in New England. Our slogan is "We Make It Easy." Maybe not the most creative marketing words, but none are more fitting for how we do business. We apply simple methods and maintain a keen awareness to consistently create a stress-free experience for every Kelly customer. More than 70% of our customers are repeat customers. 70%!! While we focus on the customer experience, we also provide market sharp volume pricing in every department of our operation. The combination of the two is the primary reason why most of the Kelly dealerships are number one or very close to number one for New England sales volume in each of our respective franchises. If you do not see a particular vehicle for which you have interest, click on CAR FINDER and just complete the form. We will immediately inform you when a matching vehicle arrives. If you want to see any vehicle in person, click on Dealership: Directions for step by step directions to any of our locations. Enjoy kellyauto.com. You can navigate easily though any or all of our dealerships and departments, and of course, we always respond to your inquiries quickly and accurately. Thank you for choosing Kelly.

Categories:
New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Accessories, New Truck Dealers, Used Truck Dealers
Payment:
discover, master card, visa
Open hours:
Open 7 Days
Brands:
* Nissan
* Jeep
* Honda
* Harley Davidson
* Infiniti
* Chrysler, Infiniti

Reviews:

The best experience I have ever had at any car dealer! Leagues above any other Infiniti dealer in the Boston area! I was able to purchase my car with little effort, waiting and everyone from Cong (our sales rep) to Dave (Sales manager) were great to work with! I plan on bringing my new G to get serviced as well as my wifes JX. I will be a life long customer of Kelly Infiniti! Thanks!
NickArlington / 5/18/2013

They have gone out of their way to improve my experience
I had previously posted a poor review of Kelly Infiniti due to some recurring scheduling issues I had with their service department. Since my last review, both the Dealership GM and the Service Manager have gone out of their way to improve my experience, and make sure the isseus will not happen again. I have had two service visits since my last review, and bot were perfect, from scheduling, completion, and communicat... view moreion. My sales experience with Kelly has always been good, and now that the service experience has improved significantly, I would not hesitate to recommend them to and Infiniti owner, or potential purchaser.
AngelaRodgers / 5/16/2011

Treated with respect
My wife and I bought Infiniti`s from Kelly years ago and had an incredible experience. Unfortunately my wifes car had a transmission issue (a QX4), and the dealer replaced it in two days, provided a lonaer, cleaned the car up like new, and gave us a $0 bill. That`s service! We recently moved back to the Boston area and I went right back to Kelly Infiniti. I walked in, was great by the sales manager Lisa Avola, she im... view moremediately gathered a little info on me and introduced me to Kyle Mosley, who put me in the exact car I wanted and ended up buying. Due to travel all of my negotaiations were via email, I shot them a few comps, and they beat them. I got a great deal, got financing with Meegan Best done in about 15 minutes, and was treated with the respect i execpted from my prior dealings with Kelly.
thornberryyellin / 5/13/2011

Highly recommend
Best place for Infiniti service in the area. I could go to Herbies, or Nashua, but neither comes close for service. My only complaint is the loaner cars reak of smoke. Obviously this is the fault of the users of the loaner cars (us), but I assume there is some way to clean them right? I only had a little experience with sales at Kelly, but it was with a brand new salesmen. So I can`t speak much to that. I highl... view morey recommend Kelly Infiniti for service. Especially if you are under warranty.
Clinton Rivers / 5/12/2011

I am sure we will stop by when we are ready for our next car
We have an Infinity M45 and had to bring it in for service. Since we bought the car used, we hadn`t ever been to Kelly. They were great. After the service my husband commented ""I think that`s the first time I took my car to a dealer that I didn`t feel like they tried to beat me out of something"" The people at service were nice, they called several times to discuss issues with the car. Since we have the extende... view mored warranty, all work except the oil change, filter and wax were covered without hassle or question. They were very diligent in figuring out the squeaking noise the car was making. It was easy to schedule and they asked if I needed a loaner. All around I would say pleasant and easy to work with. Thanks Kelly Infinity, I am sure we will stop by when we are ready for our next new car purchase.
ottavio055 / 5/5/2011

Nice
It was nice to have the loaner so I could drop my car off for the day.
tara mulroy / 4/4/2011

Great experience
I had a great experience with Kelly infitniti this car dealership is like no other dealership I`ve been to in a long time.
guestmaster / 3/30/2011

Pleasantly pleased
I have been pleasantly pleased with any and all service I have received from the service dept.
rebecca copelands / 3/28/2011

EXCELLENT, THE BEST SERVICE AROUND
EXCELLENT, THE BEST SERVICE AROUND
KentonWoods / 3/17/2011

the best
Your service department is the best I`ve been to in the area. I always make sure I come here before I take my car to any other mechanic.
FriedaMcdonald / 3/14/2011

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