Bob`s Auto Service / Marlborough, Massachusetts

Rating: ★★★

9 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 51 Lacombe St, Marlborough

Postal code: 1752

Phone: (508) 485-9092

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

Auto Transmission, Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Automobile Accessories, Auto Engine Rebuilding, Auto Transmission Parts, Wheel Alignment-Frame & Axle Servicing-Automotive, Transmissions-Other, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Mufflers & Exhaust Systems

Services/Product offered:

Transmissions

Open hours:

Mon - Fri 8:00 am - 6:00 pmSat 9:00 am - 5:00 pm

Reviews:

The Very Best

Bob`s Auto has been working on my vehicles since 2001. They have always been professional, courteous and respectful. I know that the job will be done correctly and in a timely manner. Also he is very fair in his pricing. I highly recommend them as mechanics.

DMC31 / 4/6/2010

Excellent Work by Great Folks

Bob`s Auto has been servicing all my vehciles for over 20 years now and I can say I have had 100% satisfaction with the level of service, repair and knowledge he and his team have. Anytime I have had a question, he has been timely and very thorough in helping me understand what I need to know. He has treated my wife with extreme care as well. And I have given many others his contact - all of which who have gone hi... view mores way have been very satisfied as well. You should go too!!! Rod Gray Marlboro resident

RD Gray / 11/8/2009

Disappointing

I had my car towed to Bob`s Auto service in need of a new clutch/sleigh cylinder. Bob told me he could complete the 7 hour job by the next day. The next day turned into the following day which turned into some time the next week. Bob attributed the delays to the fact that the wrong parts were delivered. Because I needed my car as soon as possible, I called the local dealership and got the parts to Bob`s the next busi... view moreness day. During this process, I also discovered that Bob was charging me a 50% mark-up on the parts versus the dealer`s costs. Bob became irate when I told him that I would be able to deliver the parts. He also made several comments insinuating that I was cheap and caused an extreme inconvenience to his business by delivering parts in less time than his sources. (?) Bob`s extremely rude behavior coupled with poor service made this experience the worst I have had with a mechanic. The mechanic who actually fixed the car apparently did a good job and his attitude towards me was pleasant. However, I would not recommend Bob`s Auto Service because Bob failed several times to deliver on his word and his markup on parts was unconscionable.

clutch_1 / 3/29/2009