Midwest Auto Store / Newport, Kentucky

Rating: ★★★★

Auto Repair & Service, Used Car Dealers

Address: 166 Weaver Rd, Newport

Postal code: 41042

Phone: (859) 372-0600

Don`t listen to reviews made by people that did`nt buy a car from Midwest Auto Store, listen to the ones that did, and find out how good they treat people. The reviewers who didn`t purchase are usually pissed because they made "Low Ball" offers that they didn`t except. I have purchased several cars there and got a great deal upfront. I know that people drive from other cities and states because they offer t... view morehe lowest pricing you can find, so don`t go there and expect thousands in discounts, thats just stupid. I tell all my family, friends and co workers to go there and none of them have ever told me a bad word about them. They are growing so fast, they don`t have the staff to keep up. Last time I was in there, customers out numbered the staff 5 to 1, they informed me they are hiring additional staff to keep up with growth they are experiencing. I guess word is getting out what an awesome place it is. I hope they don`t get so big that they lose their no pressure family feel. I have dealt with everyone there, the owner is not a "Used Car Salesman", he is just a friendly small business owner trying to provide good service and support economic growth to his community. They don`t put the Big Dealership pressure on you, its more of a family atmosphere. Brad and Trevin are great, they have to arrange all the loans, deal with service, run a body shop, sell accessories, and sell the cars on top of all that. They provide great service while juggling multiple things at once. I too work in retail sales and understand that you can`t please everybody when it comes to dealing with the public. I am a very happy customer and will continue to shop there, refer people, and support my community.

TracyJackson / 3/6/2013

This place was ABSOLUTELY TERRIBLE! I went there to look at cars and I did end up purchasing a vehicle (not by choice) but it was the WORST 2 DAYS of my LIFE! Yes, I said 2 days. Trevin, (the only sales guy I saw) was HORRIBLE! I walked in and looked around only to find no one there to help me. I went out and looked at the cars (still no help). When I finally had decided what I wanted to test drive on my own, I walk... view moreed in to find Trevin sitting at his desk. He took me out with the keys and a plate. I went on a short drive and decided I did like the vehicle despite some minor cosmetic damage and replaced parts. I live in Ohio so after all of the paperwork , they said they had to do an Ohio inspection and that I would have to come back tomorrow to pick it up. I went over some things on the car that I wanted fixed before I bought it and he said no problem and that it would be done when I came back. I got there the next day to find none of the items had been taken care of. They actually made me sit there and wait for 3 HOURS while they took care of the 2 items that needed fixed and still didnt finish them all. They said they will but I`m not holding my breath on that. This place jerked me around for 2 WHOLE DAYS and I would NEVER recommend them to ANYONE! BUYER BEWARE! Only giving one star because i have to.

optional / 12/20/2012

Over all they had a lot of nice cars at great prices. The store seemed very nice, and all the people I worked with were very nice and made the experience enjoyable. There were several issues with the car I purchased that had not been taken care of due to Midwest getting it in so soon, (hole in seat, lose fabric on center console, etc) , but they scheduled an IOU date where they fixed everything. Trevin, who I worked... view more with on all the paper work, made everything very easy and almost pain free aside from writing a rather large check. I would defiantly look for my next car there first due to the great prices.

Scorry / 8/14/2012

I kept watch on VW Beetles on Craig`s list. Midwest had a nice one listed. I traveled to Lexington first to look at Beetles when the best one and cleanest one was close to my house in Florence at Midwest Auto. The salesman was very nice. I knew I wanted the car as soon as I saw how clean it was. My daughter loves it!

Ginamst / 7/30/2012

Hands Down the best I have been in years to purchase a vehicle. From the beginning to end the staff was amazing. Very honest, polite and caring. Will be returning in the near future. Thank you Midwest. PS: I love my vehicle!!!

dancesista / 7/25/2012

Good service, the car costs less than KBB, and the maintenance is cheaper than other big dealerships. The most importance is that MJ is a very honest and friendly guy.

barber535 / 7/6/2012

I never heard of Midwest Auto Store, when I bought a groupon for having my car detailed. I scheduled the appointment without a probelm. I was pleasantly surprised when I pick my car up. It looked great! I driver a 3 row seat SUV, and haul kids and everything you can imagine in my car. (Bags of mulch, top soil and flowers.) Midwest did a nice job on the carpet.

redzzzfan / 7/3/2012

When I first arrived at Midwest Auto I was nervous because I thought I?ˆ™d be getting the usual sales pitch and someone harassing me while I looked at cars. I was pleasantly surprised at how friendly and non-pushy the associates all were. I got a great price on the car I purchased and the sales department was extremely helpful all the way though. Definitely recommend Midwest Auto for anyone looking for a quality use... view mored car.

bballmike / 6/31/2012

This dealership is just fantastic. I would strongly recommend it to anyone looking to buy a car used or new. I did get the best service and advice. All the people I dealt with were honest and professional. I really did not have to do anything once I found the car that I liked, I checked to make sure I am getting a good deal which I did, they took over and did it all. I drove away a happy man. The owner was great.

ginjybishop / 6/31/2012

I love this Place. I have used them for service few times and been fair and great. Toyota quoted me $600 for my brake job and they have done that job using original factory parts for about $200 less. I love the new look and all the accessories that they carry. I guess they really know what they are doing as I have watched them growing 3-4 bigger in the last year driving by the store

dancer478 / 6/29/2012

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