Madison Tire & Auto Repair / Latonia Lakes, Kentucky

Rating: ★★

Auto Repair & Service

Address: 5968 Taylor Mill Rd, Latonia-Lakes

Postal code: 41015

Phone: (859) 261-0895

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Categories:

Auto Repair & Service

Payment:

check, mastercard, visa

Open hours:

Mon - Fri 8:00 am - 5:00 pmSat 9:00 am - 3:00 pmSun Closed

Reviews:

The folks at Madison Tire have done alot of work on my 1997 Acura.I have always been very happy with the repairs and cost of repairs.They are VERY HONEST people at Madison Tire, each and every one of them.I HIGHLY RECOMMEND them to anyone who needs an honest mechanic or in need of tires.They go above and beyond the call..:)

D.Arnold / 7/11/2013

I went to Madison tire to get a 2 tires, they told me to either put them both on the front or both on the back, so i did and they went balled and wires started showing in less than two weeks so i called and Terri (owner) said they would replace them free of charge, they just didnt have any in and they would have some in friday, so i called friday still no tires told me to call back monday, so i did and they never ans... view morewered, so i went up to the shop and the lady said she didn`t have any and gave me a story of how the delivery guy stopped coming but to call back wednesday, so of course i did. Another sob story of WHY they still do not have tires and told me they would get them in the next day, so i called thursday and it just so happen they didn`t get tires in. WHAT A SURPRISE After 5 days of me calling and a week of waiting, i simply asked for my money back so i could go elsewhere, she told me to call back in an hour because she was busy, when i called back Terri answered and i told him Sherri told me to call back in a hour, i heard him tell her and then all i hear is her ranting & raving in the background how i expect them to refund my money. So He asked me to re-explain everything so i did (while Sherri was still yelling and going off in the background, professional right??) and he tried to blame it on different things and said it wasn`t their fault. The fact is HE specifically told me on the phone he would replace them, and SHE told me what days and it was all LIES, so i nicely asked for my money back, and that`s when they got rude. He told me i needed to bring my car up so they could see it because he cant do anything over the phone. Well if he cant do anything over the phone why did he tell me he would replace tires free of charge OVER THE PHONE?? These people are very unprofessional & rude, they lie about what they say they will do for you. Customer Satisfaction means nothing to them, since they got so snotty & rude about me asking for $50 dollars back then they clearly need it more than i do. I can`t see their business being successful if they keep running it like this. If there was a negative 3 stars up there, i would of gave it to them, i completely agree with the other review on here... TAKE YOUR BUSINESS ELSEWHERE.... i know i wont be going back to them ever again, and neither will my friends or family, nor will i refer anyone to them.

K021212 / 5/24/2013

I was refered to madison tire and had confidence in their ability to fix my 99 Acura. After two weeks my car still isn`t fixed properly and am currently filing a small claims case to resolve this matter.... TAKE YOUR BUSINESS ELSEWHERE

99Acura / 3/17/2013