Performance Tire & Wheel / Perry, Kansas

Rating: ★★

Auto Repair & Service, Tire Dealers, Brake Repair

Address: 1735 N Kansas Ave, Perry

Postal code: 66608

Phone: (785) 354-1410

UPDATED AT BOTTOM OF PAGE. NEVER GO HERE!!! I just got back from having them mount and balance 2 new tires on a set of wheels that were 1 summer old, the wheels were in perfect shape no dings, no nicks, no smudges, nothing! When I got my wheels back I looked them over like I do everything I have SOMEONE other than me touch, and BAM there was a GASH... view more in my rim, not only 1 but 2 gashes, one was about 2 inches long on the outside edge of the rim, the other opposite of it about 3/4 of an inch, after seeing it I went inside and talked to Justin Glasgow the new owner, he basically told me there was no way they did it, because they were "reverse" mounted. Then tried to educate me on how it is done, I told him I was well aware of how the mounting process was done beings that I was an automotive service advisor for Midas in the past, he then said to me "Well how is it done?" Thinking I didn`t know any better, after I educated him that I was once a service advisor and had overseen many tires being mounted in this fashion he was hesitant then said to me again that there was no way it was them, well sorry dude, the 3 arms that extend out and hold the rim are what caused this damage, he said if there was one more little scrape he would admit is was them! REALLY!!!!!! Man don`t take your car here because any damage they do to it will fall back on you! Okay after coming home and not being able to bring myself to accept the damage to the wheels I called back and talked to Justin, after some deliberation he accepted responsibility for the damage to the rim and ordered me another one today it will be here in 2 weeks. I feel bad for writing a review like this but someone has to stand up and say "I`m not taking this, it is my hard earned money that purchased it and my hard work and elbow grease that kept the product in beautiful shape." Thank you to Justin for making it right with me.

SuperchargedFox / 2/24/2013

SuperchargedFox / 2/23/2013

Local business that gives you personal service and supports the community. Stands behind their products and service.

sueeatsout / 10/14/2010

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