Bachman Volkswagen / New Albany, Indiana

Rating: ★

13 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 9652 Bluegrass Parkway, New-Albany

Postal code: 40299

Phone: (502) 493-2920

Bachman Makes the Difference!

Bachman Volkswagen is a family owned and operated VW dealer in Louisville, KY. In business since 1985, Bachman Auto Group serves the community with quality new and used car sales and vehicle service. Come visit and see why Bachman Makes the Difference!

Categories:

New Car Dealers, Used Car Dealers, Auto Repair & Service, Gloves-Work & Industrial, Used Truck Dealers

Payment:

check, company card, financing available, travelers checks, visa, master card, amex, discover, debit

Services/Product offered:

Volkswagen, VW, New Car Sales, New Truck Sales, Used Car Sales, Used Truck Sales, VW Certified Service, Tires, Accessories, Parts Sales, Enterprise Rental on site, Financing, Buy Here Pay Here

Neighborhoods:

East Louisville

Open hours:

Mon - Fri 9:00 am - 9:00 pmSat 9:00 am - 6:00 pmSun Closed

Brands:

Volkswagen

Amenities:

Customer lounge, Enterprise car rental on site

Extra phones:

VW Service: (502) 719-7260

Languages:

English

Reviews:

Our VW Golf was in for a ERG recall and Bachman service didn`t reinstall the ERG bracket. So after about 10,000 miles a ERG cooler pipe vibrated until it broke into. I didn`t realize the bracket was`t there and I replaced the broken pipe. After about another 10,000 pipe broke again. I was told by a good auto tech (not Bachman) that maybe they didn`t replace a bracket. I didn`t know what bracket it was and talke... view mored to Bachman`s shop foreman (Bill Smith) and said they wouldn`t leave a part out. The pipe broke again. I Googled it and found other dealers across country have left this bracket off during this EGR RECALL and the pipe will fail. After showing Bachman`s service manager (Sherry Baker) all of my documents of service and the Google references she only would agree to furnish the bracket they left off and wouldn`t even replace the pipe. Worst service in world. Left me waiting, hoping I would go away. Knowing what they did wrong. All I wanted was the price of the pipes I brought from them. I have never complained in writing before, but I feel I need to warn others about how bad Bachman`s service is. "BEWARE of BACHMAN service"

wenrdg / 6/28/2013