Collision Solution / Russell, Illinois

Rating: ★

29 years in Business

Automobile Body Repairing & Painting

Address: 1026 Sheridan Rd, Russell

Postal code: 60064

Phone: (847) 689-9050

Automobile Body Repairing & Painting

Mon - Fri 9:00 am - 5:00 pmSat - Sun Closed

The Best thing about them was when I never had to go back.....I ran into an 18 wheeler tire on I-94...superficial damage but there was enough to warrant a claim. The owner and office manager are really nice people. I brought E46 BMW 3-Series Sedan to them and they were polite and courteous. Addressing all of my concerns and telling me it shouldn`t take too long to fix. Okay great, I roll out in a POS Kia Sorrento... view more and i was on my way. I go to their shop in Hainesville to go over the damages and get told basically....Im a liar and the Car didnt overheat (Ill admit, its German a problem can be here today and gone tomorrow) I had two or three guys there more intently focused on picking out what they werent fixing than what they were...I basically said as long as the car looks good and drives correctly Im fine. The First time I pick it up...Its raining, Great Get home and notice all of the flaws....Fisheyes, orangepeel, overspray, paint wasnt wrapped around edges, drips, and gobs of stuff throughout the entire job, alignment was severely off and the AC blew HOT. Brought it back after contacting USAA...I was told a new guy did the work....WTF! You dont have a new guy paint a BMW even if its older. You have him practice on a Cadillac or some other POS. Slightly miffed I got back into a different rental and was on my way....A week later I go and look at it. Overspray is still present, many imperfections, clear was burned, damage to the original paint and still the original issues. Final time....Pick the darn car up in the rain again.....I didnt care. I was so exhausted from the whole ordeal I just brought it home and called my insurance company. The alignment was right, The AC oddly blew nice and cold and still does just like it did before it was smashed, runs, burns, my moldings were burned from the buffer, all lights were misaligned...just awful. I ended up bringing it to a competitor and it was fixed perfectly. I would not go there. If you dont care and the insurance is paying for it...fine but if you give a crap about your car dont go.

BmrDom / 10/10/2012

I took my car to get it fixed to that place, bad idea, first of all, they told me a date of completion but turns out it took a week longer than that, i did not have a rental car, the repairs where not high quality like promised, i had to take it back to have them install retainers that were missing, the paint does not look nearly as the one from factory, some areas have some rough texture, where other seem to be dry,... view more you can see sanding scratches on some areas, and my car has this film of dust on the windows that was not there before, the color of the new painted parts does not match exactly to the rest of the car, overall I don`t recommend this repair facility to anyone that appreciates cars

min007 / 10/13/2009

Auto Repair & Service

Address: 3199 N 100 East Rd, Broadlands

Phone: (217) 288-9409

New Car Dealers, Used Car Dealers, Automobile Parts & Supplies

Address: 2055 W Ogden Ave, Woodridge

Phone: (630) 388-6653

New Car Dealers

Address: 473 W Interstate Rd, Elmhurst

Phone: (630) 543-7291

Automobile Body Repairing & Painting, Automobile Parts & Supplies, Auto Body Parts

Address: 1510 Washington Ave, Dennison

Phone: (812) 232-8981

Automobile Parts & Supplies

Address: 2105 75th St, Lemont

Phone: (630) 810-0239

Auto Repair & Service

Address: 15W740 N Frontage Rd Ste 1, Clarendon-Hills

Phone: (630) 920-0905