Atlanta Toyota / Buford, Georgia

Rating: ★★

27 years in Business

New Car Dealers, Automobile Leasing

Address: 2345 Pleasant Hill Rd, Buford

Postal code: 30096

Phone: (770) 476-8282

Categories:

New Car Dealers, Automobile Leasing

Payment:

discover, visa, master card

Open hours:

Sales Hours Monday-Saturday 9am-9pm, Sunday Noon-8pm Service Hours Monday-Friday 7am-7pm, Saturday 7am-5pm

Brands:

Scion, Toyota

Reviews:

BUYER BEWARE!

I purchased a new vehicle here in 2008. I was asked if I`d like to purchase the extended warranty which I did. In my opinion, they implied it was an extension of the Toyota bumper to bumper warranty. My initial factory warranty just ran out. I had an issue and took the car in for service. I was told by their service department that they had sold me a third party warranty and that it wouldn`t cover the car. ... view moreThis was not made clear; they implied the extended warranty to be an extension of the Toyota factory warranty. Not a third party warranty I could`ve bought later directly most probably for less. I paid $1400 for this third party extended warranty three years ahead of time that doesn`t even cover the car. It has now covered the car for 6 weeks since the factory warranty expired. I inquired about cancelling it and they informed I would receive a refund of only $500. Learn from my mistake. Don`t do business here. If you must, make sure to read the fine print and don`t take them at their word. BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!

rpwallin70 / 1/19/2012

Do not sell your car to these people

Sold my 2007 Camry to them over a week ago and still waiting on a check. I thought it was very odd that I had to wait until my finance company sent them confirmation and the title in order to get my portion, but went ahead with the transaction. Still waiting on my $4500 several days after the payoff was confirmed. Called in to ask about the status and was transferred around to defensive, incompetent morons who ac... view moreted like they had no idea what I was talking about. I will get my $4500 that they owe me - even if I have to sue them.

Jenny Nash / 7/13/2011

STAY AWAY!!!!

Found a car, test drove it and made an offer while driving the car, pulled into the lot and the new owners of the car were waiting to drive off in it! My daughter is now crying (the car was for her) and the salesman says their policy is that the car stays on the sales lot until financing goes through. So we were driving a car that now belonged to the bank that financed the new owners and not to Atl Toyota. Not only ... view morea shady policy but I would think a major legal mess if God forbid the car were wrecked during the test drive. Only good thing I have to say is now I`m glad we weren`t able to get the car cause I do not want to do business with a business like this! Stay away from this dealership!

lisreev / 8/7/2009

BEWARE - Aren`t concerned with customer problems

Since purchased, I had always taken my vehicle to Atlanta Toyota for service and maintenance. One day there was a 2.5 hour wait for service and I reluctantly had to take it to another local Toyota dealer for service due to lack of time. When my wife took our Toyota back for its next service (her first time) she was told that we couldn`t get the same deal we had always gotten because it has been so long since our last... view more service there. She was belittled for even asking and was treated as if she was trying to get something for nothing when she was just trying to get the same service we had always received. It makes me wonder if they have something against women since I was never treated that way. Because of the way she was treated she refuses to go back. When we received their survey, I expressed my dissatisfaction with the way she was treated and the fact that we were being `punished` for not being `loyal`. After almost 2 months of emails and even copying their General Manager, I never received a phone call or satisfactory response and moved on to another dealer. Apparently Atlanta Toyota doesn`t care about their customers enough to pick up the phone when there is an issue. I would stay far away from Atlanta Toyota. They are only interested in your $$$ and don`t have any real concern for their customers when they have a problem

joeberg / 7/32/2009

Corruption and Lies: Avoid at all costs

This place is as corrupt as it gets. They sold me a car that the car salesman said got 30+ mpg, but I found out later, got 17 mpg according to the websites. When I tried to stop the purchase of it because the loan had not gone through, the Pre-Own Director pushed the loan through Toyota Finance while I was waiting to sign the papers to release myself from the car. Then when I pointed out his corrupt activities, he sa... view moreid ""Of course I did it! I wasn`t going to let you walk out of here without that car!"" I threatened an arbitration hearing to which I was told ""go ahead and do it. We will win in court because you signed the papers. It doesn`t matter if the loan went through 10 minutes ago."" Then he said, ""I know that some shady things went down here, and I want you to come to me directly so we can work out a deal with a new car when you trade this one back in"" Now I am stuck with a 17 mpg car, and it cost me $50.00 in gas after 3 days of driving to school and back. DO NOT BUY FROM THESE PEOPLE OR YOU WILL GET RIPPED OFF BY THEIR SALES PEOPLE AND THEIR CORRUPT MANAGERS WILL NOT HELP YOU I am staging a protest every Saturday from 10:00 am - 5:00 pm for me and anyone else who has been taken at this place.

halbaag / 7/4/2008

Stunned

If you want to visit a fair, honest dealership, see these people. Ask for Jeff Tallent or Carlos Suarez. They stand behind "WHAT THEY SAY".

4wheeldrive / 1/17/2008

Parts and service sucks

They sold me a bad connector cable to the trailer for $80 (outside anywhere from $5 -$20). The service guy quoted me $140 for installing the cable (5 min job) which I luckily rejected. The Service rep. & Mechanic are below average in their knowledge on the vechice but grade well in screwing the customer.

bsannidhi / 5/3/2006

Shady Business Practices

This place and it`s employees are not the most truthful people in the world, to say the least. To keep this short, I will give you all the basics. During the whole buying process we dealt with the sales manager who specifically said he couldn`t go below $10,000 because that is what they paid for the car and his boss said he COULDN`T sell it at invoice. Once we started to pull our offer off the table, he sold it to u... view mores for $9999, which is just one of the many little fibs that they told us. Then it gets better. They then lied about fixing the allingment and we caught them in a lie there. I wish I could write more that 150 words...watch it they will lie like a rug to your face at Atlanta Toyota.

redmull50 / 10/21/2002

THE PLACE TO BUY YOUR CAR

I had gone to probably 8 dealers that day, and the salesman over at Atlanta Toyota was WONDERFUL. He came back with a price that I wanted in 10 minutes. .. while I was still settling in and thinking it waas going to take a half hour. . .i hadn`t even opened my drink. H. Louis was so enthusastic about it he made me even more excited about owning a new celica than i already was! A great experience for me, a first ti... view moreme car buyer! I had even called him after the sale to ask a few questions and he actually called me back to answer them.

paypar / 6/2/2002