Castillo Auto Repair / Winter Springs, Florida
Rating: ★★★
Auto Repair & Service
Address: 4070 S Goldenrod Rd, Winter-Springs
Postal code: 32822
Phone: (407) 273-5388
Lou Bachrodt Mazda serving Pompano Beach, Fort Lauderdale, Coral Springs, Boca Raton, and Hollywood is proud to be an automotive leader in our community.
Since opening our doors, Lou Bachrodt Mazda has maintained a solid commitment to you, our customers, offering the widest selection of new Mazda vehicles while maintaining a friendly and courteous staff to assist you with any question you may have. Whether you are in the market to purchase a new Mazda like the MX-5 Miata or the Mazda Tribute, a used/pre-owned vehicle, or if you need financing options, we`ll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Lou Bachrodt Mazda will get you into the automobile of your choice. Lou Bachrodt Mazda`s professionally managed Parts and Service Departments are open extended hours to accommodate our customers` busy schedules; and we offer competitive pricing for your automotive maintenance needs.
Reviews:
Held car hostage and did no work
I found my Auto Mechanic!! (but not at Castillo`s...)
This place was recommended so I felt secure having my car towed to them.
After a few days it was reported as being fixed, so I arrived to pick it up and paid $250.00. When I went to start the car, it would not turn over. It was closing time and I banged on the locked doors to inform them of the problem. Willie explained that they ""fixed what you ... view moresaid was wrong with it"" and for me to ""drive the car around for a few days and see if it gets better"". I informed them that was impossible because it was not even starting.
They let me leave the car with a promise to look at it the following day. I called at noon only to be told they have not looked at it yet and ""don`t call back we will contact you"". From that point on for the next two days they refused to answer or return my calls. I finally called on a different line and they answered. I was informed that ""we will download a diagnostic of your car this afternoon and look at it"". Again I was informed not to call them.
That evening I drove to the shop after not getting the promised call back to find out what they discovered. Willie informed me that his mechanic ""looked at it for 30 minutes and got frustrated so I told him to leave it until the next day"". I was then given a tour of all the other cars that were sitting in the lot for longer than mine and was informed they would call me when they fixed it.
The next day they were ignoring my phone calls once again until I used a third number. I informed them to stop all work on the car and to have it ready to be towed off their lot.
I had the car towed to Abe`s Auto on South Conway and he had it diagnosed within 10 minutes and I was able to get it fixed the next day.
This place was recommended so I felt secure having my car towed to them.
After a few days it was reported as being fixed, so I arrived to pick it up and paid $250.00. When I went to start the car, it would not turn over. It was closing time and I banged on the locked doors to inform them of the problem. Willie explained that they ""fixed what you ... view moresaid was wrong with it"" and for me to ""drive the car around for a few days and see if it gets better"". I informed them that was impossible because it was not even starting.
They let me leave the car with a promise to look at it the following day. I called at noon only to be told they have not looked at it yet and ""don`t call back we will contact you"". From that point on for the next two days they refused to answer or return my calls. I finally called on a different line and they answered. I was informed that ""we will download a diagnostic of your car this afternoon and look at it"". Again I was informed not to call them.
That evening I drove to the shop after not getting the promised call back to find out what they discovered. Willie informed me that his mechanic ""looked at it for 30 minutes and got frustrated so I told him to leave it until the next day"". I was then given a tour of all the other cars that were sitting in the lot for longer than mine and was informed they would call me when they fixed it.
The next day they were ignoring my phone calls once again until I used a third number. I informed them to stop all work on the car and to have it ready to be towed off their lot.
I had the car towed to Abe`s Auto on South Conway and he had it diagnosed within 10 minutes and I was able to get it fixed the next day.
CityWatch / 3/7/2012
Awful
We took our car in to be repaired on a Saturday. They replaced the alternator on Monday and said we could come pick it up. We got there and the car stalled three times in the lot. He took it back.
We called Tuesday. The lady who answered was rude about us calling. My husband went over that afternoon to check on the car. They had only looked at it for only 30 minutes that day. He showed my husband 3 or 4 ... view morecars that had been there longer than our car.
Wednesday, he still couldn`t figure out what was wrong with our car. We aren`t sure he even looked at it. We moved it to a new mechanic. I gave them two stars only because they didn`t try to charge us for the two days it sat there.
I would not recommend this shop to anyone. Especially if you rely on your car and can`t do without it for a week.
We called Tuesday. The lady who answered was rude about us calling. My husband went over that afternoon to check on the car. They had only looked at it for only 30 minutes that day. He showed my husband 3 or 4 ... view morecars that had been there longer than our car.
Wednesday, he still couldn`t figure out what was wrong with our car. We aren`t sure he even looked at it. We moved it to a new mechanic. I gave them two stars only because they didn`t try to charge us for the two days it sat there.
I would not recommend this shop to anyone. Especially if you rely on your car and can`t do without it for a week.
cameragirl1425 / 8/25/2011
Mechanic is a mechanic
I took my car to fix my AC & they did a so wonderful job that I have to do an tune up in my own because I find out a relay or switch get broke when they change the AC parts
nikon90s / 11/7/2010
5-star service for over 6 years--doesn`t get any better
For many years I`ve taken my car to Castillo Auto. I have always had excellent service. I refer lots of friends and coworkers to him. Also, my sister takes her Toyota van to him, as he is a certified Toyota specialist. (that`s how I found him--in the phone book under Toyota specialist when I had my Toyota) Not one person I referred has had anything bad to say, only positive. I`m so grateful to have finally found a gr... view moreeat mechanic after a few years of being taken advantage of by differnet Orlando mechanic!
jvihlen / 10/22/2009
Excellent service for 4 years!
Good diagnostics, excellent service, and a very fair price for the work. This is the best auto repair service I`ve ever used.
crollins / 10/21/2009
Classic Con Artist
They said they would change my fuel filter and do a tire rotation for $35 bucks. They never gave me a written estimate for repairs. Then upon my return they said they didn`t do the fuel filter as promised and rotated my tires for $35 bucks. What place charges this? Classic con artists that I recommend everyone stay away from!
Ray12345 / 8/20/2009
Absolutely The Best
I found him thru the latino community grapevine and I`m so glad I decided to try him. I won`t go anywhere else. My daughter also takes her car there. A resonable priced mechanic you can Trust. Unbelievable!
Migdalia / 3/18/2009
1977 ford bronco sport
1955 chevrolet bel air/150/210
2007 audi s8
1957 chevrolet bel air/150/210
1982 land rover defender
2000 - pontiac firebird