Next Generation Motors / Plant City, Florida

Rating: ★

New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers

Address: 712 E Dr Martin Luther King Jr Blvd, Plant-City

Postal code: 33584

Phone: (813) 685-8490

Reviews:

This dealership is HORRIBLE. I bought a 2004 Pacifica from these people. When we test drove the truck we pointed out some things that needed to be fixed and the salesman agreed to fix them before he sold us the truck. My husband told him I would be driving our four children around in this truck and he wanted to make 100% sure it was a sound, safe, dependable vehicle for this purpose. The salesman totally agreed a... view morend assured us he would stand behind his vehicle and his mechanic`s work and have the vehicle safe and dependable before sending it off his lot. It took them three weeks to fix "all of the issues". We picked it up, drove off the lot, it started raining and we noticed the headlight (low beam) would not work. The dealership is an hour away from our house, we work a lot and had to arrange a time to bring it back for that issue to be fixed. Two days of having the vehicle I went to pick up my kids from school and the truck broke down and my kids and kind gentlemen helped to push the truck into a parking lot of CVS so I could get out of the road. We had the vehicle towed to a shop so Next Generation could decide what they were going to do about this situation. They had the vehicle towed to their shop and for SIX weeks their mechanic pretended to fix it. When we picked up the vehicle the headlight STILL did not work and we made an appointment to bring it back when their mechanic had time to fix it. We left for vacation with the vehicle and the guarantee it was fixed. While on vacation the vehicle broke down just outside of Panama City. Our family (my disabled husband, four kids and I) had to sleep in the vehicle as we were five miles away from a hotel and did not want to walk that far for a hotel and knew we would not have the extra money for a cab to a hotel, a cab to a truck rental company and a cab to a car rental company as the nearest were 20 miles away so we could rent a truck and vehicle hauler and a rental vehicle to get everyone and our stuff home. After getting in touch with Next Generation they told us they would not be fixing the vehicle anymore and basically oh well they had done all they would do. They would not even fix the headlight which is completely wrong as it is illegal to sell a vehicle without working headlights. We took it to another mechanic who replaced the blown motor for $4,000 and fixed the headlight in ONE week. Since that time, the oxygen sensor has had to be replaced, the gas gauge now no longer works, the AC had to be fixed and the computer had to be reprogrammed so we are paying for a "QUALITY VEHICLE" according to Next Generation while trying to pay the car payments. I would like to take this opportunity to personally thank Next Generation for being the most crooked, lying, horrible people I have had the pleasuring of doing business with. You are completely UNPROFESSIONAL and I will keep posting my story in an effort to save hardworking people from being ripped off by people like you.

kris.rakes.7 / 10/22/2013

BUYERS BEWARE. MATT AND BILL S...

BUYERS BEWARE. MATT AND BILL SELL WITH NO REGURD TO YOU THE BUYER. LOOK THREW THE STATE OF FLORIDA OFFICE WEB SITE AND MAKE SURE U ARE AWARE WHAT TO LOOK FOR. THIS PLACE NEEDS TO BE LOOKED OVER VERY CLOSE BY THE STATE FOR BOARDER LINE ISSUES SELLING CARS. They Have great looking cars, service is well in short a joke. All this place is looking for is your money, they have lots to say but nothing to back it up. You... view more might get lucky and walk out with a great car or truck and tell you best friend about them, how ever that might be last time your best friend talks you when they get home and find out the car or truck is got lots of problems and they have to try and get this dealer to fix it. Good luck on that.

america813 / 5/11/2011