Duval Honda / Orange Park, Florida

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1325 Cassat Ave, Orange-Park

Postal code: 32205

Phone: (904) 354-5925

"Customer Service Minded"

Our esteemed dealership is proud to provide our Jacksonville, Florida customers, and nearby communities with excellent customer service and outstanding Honda vehicles. Our great Sales Team appreciates every minute you spend with them, so they make it their mission to give you a car-buying experience you will never forget. The best way to experience our friendly Sales Process, and our world-class facility is by coming to Duval Honda personally. Do not hesitate to take a new Honda for a test drive, or check-out our Used Car inventory in person. Each one of the vehicles in our used Honda inventory is guaranteed to be of the highest quality because we perform meticulous inspections and tests, and service the vehicles to meet our high standards of safety. Duval Honda not only offers our Customers the ultimate value and convenience, but we also allow your vehicle to be serviced at our premier Service Center. When you buy a vehicle from Duval Honda, you can have the comfort in knowing our expert technicians will be able to maintain and repair your vehicle, and keep it operating at an optimal level. We also have a wide inventory of genuine Honda parts that you can order through our convenient website. It also allows us to service your vehicle in a timely manner.

Reviews:

Go Elsewhere!

I called the dealership to ask if they had an Insight on the lot, that we could test drive. Tony answered the phone and said let me check. After a moment on hold, he said that they have some on the lot. Later I made the drive down there. Long story short: They had no Insights on the lot, and / or no Insights that we could test drive. Tony`s reply was ""Oh I thought you said a CRV"" Can you say bait and sw... view moreitch. Congrats you just lost another customer, and I will be very vocal about my experience with your dealership.

divers down / 1/11/2012

Duval Honda: Shady Stealership

-Questionable pricing policy ($499 ""dealer fee"" added to every vehicle on top of MSRP and destination & handling fees); tried to claim such markups were necessary for them to turn a profit (as if the MSRP doesn`t have built-in profit), etc. They added this fee a week after we signed a purchase agreement (it took a week for them to get the car after promising us it would be there within 48 hours) that DIDN`T contain... view more it after we told them we weren`t going to pay it. Mind you, the purchase agreement already contained a $600 markup over MSRP + dest. & handling (we decided the $600 markup was fair since they had to find the car at another dealership and have it transported, and basically wouldn`t budge any more on the asking price). Keep in mind this was all for a car that stickered at $15,940

-Shady finance department (tried to pass a longer term loan at a higher APR than we qualified for, listed the mileage as much much lower than actual vehicle mileage at the time of sale on the bill of sale, etc.).

Basically, watch your back and make sure to read everything twice before signing anything if you choose to do business with them.

I, for one, won`t ever make that mistake again.

atp1202 / 7/19/2008