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Firestone Complete Auto Care / Indian Shores, Florida

Rating: ★★★★★
Auto Repair & Service, Tire Dealers
Address: 952 Patricia Ave, Indian-Shores
Postal code: 34698


Great guys. Great service. Good Attitudes.
Lori and I were going to a restaurant over in Oldsmar. I was driving our 2005 PT Cruiser in the parking lot. Went up on the curb with the right front tire. Heard it blow out. An amiable young Englishman changed our tire, putting on the ""alleged"" spare because it was 24 hours before we had planned to rejoin Triple-A. We gave him $20 and came home. Today, I did a search for tire places nearby and came up with thre... view moree. Tire Kingdom, National Auto Service and Firestone. Figured out what tire I wanted by searching online and then called each one. * At Tire Kingdom, the guy on the phone seemed stoned and his price was $85 plus tax. * At National, the guy seemed pissed off that he got stuck answering the phone and he had a tire he could order which would be $88 plus tax or one he could put on today which would be $100 plus tax. * Called Firestone and a nice young man introduced himself as Dustin, listened to my specifications, answered my questions, told me it would be $73.53 plus tax. Said they weren`t really busy so I could come by whenever I wanted. Naturally, I chose Dustin and Firestone. Like most adult males, I go into a auto repair place expecting to be ripped off, two-timed and taken to the cleaners. Sure enough, when I got there, Dustin was busy (it figures, I thought) so I talked to a guy named Ryan. He listened to my spiel, wrote up the order to match what Dustin said it would be and handed the keys to Mark, the actual mechanic. As expected, Mark found one thing unrelated that needed to be done and one thing very related that needed to be done and actually brought me a computer photo of my alignment to show that it needed to be aligned. (Not a surprise, as both Lori and I have driven up on our share of curbs.) Dustin and Ryan outlined exactly what each thing would cost and didn`t hassle me when I agreed to the alignment but not a brake fluid flush (although they did give me the card which shows the exact condition of the fluid so I can do it later.) I was in and out of there in just over an hour and they handed me paperwork that showed what they did and what should be done and thanked me for coming by. I tell you this story because their boss is away on vacation and I can`t tell him until he gets back. These three young guys did their job correctly, with a good attitude and they did not take undue advantage of me even though I`m an old man. This kind of service is to be praised because it is often rarely found. For that reason, and for no remuneration whatsoever, I recommend the Firestone location at 952 Patricia Ave (right off Main Street, behind the KFC) in Dunedin FL. Call them at 727-733-4177 and tell them that Lary Crews sent you.
LaryCrews / 10/28/2010

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