Landmark Honda / Chevy Chase, District of Columbia

Rating: ★

Auto Repair & Service, New Car Dealers

Address: 5125 Duke St, Chevy-Chase

Postal code: 22304

Phone: (703) 823-8000

Serving the Silver Spring,MD area

Founded in November 1991, Autobahn Services Inc. is an independent Porsche facility and factory trained technicians and equipments. With over 30 years of experience and continuous training and update, we stand ready to maintain or repair any Porsche, from the classics to the latest models available in the market. Our reputation for quality work with an eye for details is the reason we serve over 1,200 Porsches per year. Customers Served Residential

Reviews:

Stay Away from Landmark Honda

I don`t know who is skewing the ratings on this website but this dealership is awful. The service people I dealt with today (12/29/11) couldn`t have been ruder, and the price was as you`d expect: dealership grade. The customer/service-provider relationship is a huge part the car auto body work experience, and when people are that rude, the whole experience is awful. I do not recommend this dealership to anyone.

oneofzero / 12/29/2011

Beware of Bait and Switch by dishonest dealer

SCAMMERS! - Sales Manager Ale Dime and New car sales consultant Yong Kim are liars and cheats. ok, they sent me an unsolicited email offer for a new car. I called and asked if they had it in stock at that price. They said yes. I talked to them the next day to double check they had it. They said ""yes, come on in!"" I talked to them a 4th to set a time to come in and they said ""yes, we have it at that price we pr... view moreomised, come in and sign"". I talked a fifth time and same thing - ""no problem, come get it"". So I went over. And of course they don`t have any in stock until next month, and won`t offer this deal then. But they offered me the same price on last year`s model - how stupid do they think their customers are???

Allrighta / 12/6/2011

A License to Steal

A License to Steal: The dealership service department seems to think that if you are female, you are "ripe for the picking." In May, 2010 I brought the vehicle in for a routine oil change and inspection. They tried to tell me my brakes were bad, I needed a complete overhaul of hoses, and the CV boots were bad, among other things for a total of nearly $2,000 in upsell against a $40 oil change. I retu... view morerned in July because the door locks on the drivers side were not working properly. During the first part of the visit, we established that the above mentioned items from the May visit were not valid. We also agreed that a 90 K service would be in order, although they did not have all of the parts needed to complete the list of items to be worked. (This was to have necessitated a future visit once the ordered parts came in.) Upon completion of the door lock repair and service, I noted several things: The air conditioner filter was not installed - even though it was listed as a to do item; the tires were not rotated per my request and listed on the work order; and the bumper clips were not installed. The final straw was their idea of "disabling" my alarm system to run diagnostics for an electrical problem. Their idea of "disabling" was to yank the alarm system out completely (with no hope of putting it back), and then telling me I had to live with it. After a lengthy conversation with the service writer and the manager, they admitted that they should have been more clear that the plan was to take the alarm system out of the vehicle. When I asked for something in writing to document their offer to give me a future credit against work done there or to have a new alarm system put in, the best the service manager would do was to credit my bill for about a third of the cost..

ddean061353 / 7/24/2010