Gates GMC Nissan / South Windham, Connecticut

Rating: ★

28 years in Business

New Car Dealers, Used Car Dealers

Address: 143 Boston Post Rd, South-Windham

Postal code: 6256

Phone: (860) 456-0055

Gates Gets What You Want. GATES GETS IT!!

Stop by today and see what Gates GMC Nissan Buick Connecticut can do for you. We have a full line of new GMC, Nissan, and Buick car, truck, and suv. We also have one of the largest pre-owned used inventories in CT with over 400 used vehicles in stock at all times. Gates GMC Nissan Buick has something for everyone.

Categories:

New Car Dealers, Used Car Dealers

Payment:

debit, check, paypal, all major credit cards, financing available

Open hours:

Mon - Thu 8:00 am - 7:30 pmFri 8:00 am - 5:30 pmSat 8:00 am - 4:00 pmSun 10:00 am - 2:00 pm

Brands:

Buick, GMC, Nissan

Amenities:

Valet ParkingCar WashBody ShopService DepartmentSales DepartmentOn-Site Financing

Reviews:

stay away

Don`t use this dealership!!! I was going to buy a car from here but changed plans. For the past month I`ve been chasing the salesman, James, and the sales manager trying to get my deposit refunded and all I get is their voice mail. Next stop is filing a police report. AGAIN DO NOT USE THIS DEALERSHIP.

joshuacomiskey / 10/10/2013

all this place wants is your m...

all this place wants is your money!!! i bought a car here for 17k and 4 months later tried to sell it back to them in the same condition that i bought it in and with low mileage gained and they were going to give me only 9k. I thought that was so unfair since I bought it from them and it was only 4 months ago, in the same great condition and great mileage. The boss I talked to lied dead to my face when I asked him if... view more he thought what they were offering me was fair. I tried seeing if I could get a bit more but he would not budge. Let me tell you, this company is so sweet when they want your money but when it comes to selling your car, they become defensive and make up all silly excuses to save money, their money, not yours. Well i gave them a piece of my mind, and walked away with my dignity.

needtoknow / 3/28/2012

I went to Gates after my wife ...

I went to Gates after my wife found a car online. She wanted to drive the car due to the different body style. My house hold has been mostly pick up trucks and suv`s. We were looking at cuv`s for the gas situation. Well we drove the vehicle and it looked good. So we started talking price. Well come to find out they take almost anything on trade. So now here is my truck, and I was going to use my Harley in addi... view moretion. Now I was pumped full of the &quot;Gates?ˆ? experience stuff and was treated well until it came down to the numbers. I got what I was looking for with the truck, then the number for the bike....No good. So I thought the deal was dead. I was asked to put a deposit down to hold the vehicle since it was a trade and they have a policy to send the vehicle to auction after 60 days. We were at the end of the 60 days so I put $100 cash. Well like I said the numbers were not working out so I asked for my money back. Told me they couldn?ˆ™t issue the &quot;check&quot; due to it being Saturday. Well I was going to go on Monday to get the money back but again was contacted that the &quot;Computers&quot; were acting up and they could not issue a $100 check. Wait...I gave them cash. Well my cell phone blew up on Tuesday.....they were able to work the numbers for the bike. Now the numbers looked good. Back in the game here. I talk to my wife and she is now getting excited at the prospect of the newer vehicle with two young boys and possibly a third on the way. Wednesday morning I`m at work call Denny and say were on...the deal is a go, and I will get the bike to him that night. The reason why so fast is about a package deal Denny put together for a wholesaler. So now I am on their time line. After much running around and arguments with the wife on how we are going to make this work, I leave work early, pick the bike up with title in my back pocket and ride to Gates. I walk in and Denny meets me with a smile and tells me it`s great to see me....then he tells me he has bad news. The vehicle that I had a deposit on and was going back and forth with was sold to another dealership in PA. I was dumfounded. Denny quickly followed up with &quot;I will honor the same deal for another vehicle. That he will have to find one for me and that may take some time. I just told him to get my money. Denny started to back peddle and again I had to tell him to get my money. I was appalled at the integrity of this dealership, there is none. I was told this was a one in a million. This is not my first rodeo here folks and in my experience when they make excesses like that they are just trying to point the finger at anyone but them. I was then told when I got rude.....because I was vary angry, &quot;Well sir you walked out on the deal on Saturday, the deal was over&quot; Now just to review, I walked out never got my money due to poor excesses, then Tuesday, the numbers came in, then Wednesday morning I agreed to the deal, remember they still have my money, then on Wednesday night they sold the car out from under me. So according to Denny, this is my fault? My wife arrives at the dealership expecting to pick me up, It took everything that I could do to keep her from storming the castle to give them a piece of her mind. I will NEVER go back to Gates, I will be attempting to contact Craig Gates the owner about this situation and the dissatisfaction that I have with my experience. Now it`s not even about the car, its about the integrity and ethics of how things were done. I was brought up that a man`s hand shake was good, I guess in today?ˆ™s day of greed and money there is no honor amongst men.

Jeff1372 / 7/29/2011

Poor Tag-Team Sales Tactics

I don?ˆ™t recommend Gates Nissan ?ˆ“ Car salesmen will force you into selling your soul. They should be embarrassed.

My mom recently purchased a car from Gates. Salesman wanted to tack on every single extended warranty and fee under the sun. Talked her into financing because that?ˆ™s the only way to get the $1000 rebate. But, they charged $700 for finance administration. Worth it to save $300? Hardly. They sa... view morew her coming a mile away. Older woman with a broken accent, from a foreign land. Yeah. $$$ rang in their eyes. When my mother told the salesman no and he finally let go, they made arrangements for pickup and paper signing. She shows up and the Gen Manager has fees after fees for various items tacked on. Finance administration (not interest). Paint warranty, extended warranty, you name it. She argued for over 5 hours with them that she didn?ˆ™t want them. (New vehicle no less). But the Gen manager stated ?ˆ?you really do need it. It really has to be on here. You don?ˆ™t want to go without it.?ˆ? She admitted she should have walked, but they broke her down. Shame on Gates and the whole Nissan crew. I have dealt with them once. They are forceful and try to convince you to buy into things you don?ˆ™t need ?ˆ“ or want. But I?ˆ™ve seen them with elderly, and with language challenged individuals. They push harder using terms like ?ˆ?you need this to ensure your vehicle is covered?ˆ?. They use sales gimmicks that should be banned. If I could convince her to shove the car where the sun doesn?ˆ™t shine, I would. I have never seen someone purchase a car and look so beat up and saddened over it. I will never ever recommend Gates Nissan or any Gates dealership.

If I could rate them less than a 1 Star, I would. Shame on Gates for drilling an elder woman with a broken accent until they cave.

mbobrek / 5/10/2011