Small Town Auto Repair / Melrose, Connecticut

Rating: ★★★★

Auto Repair & Service

Address: 8 Bridge St, Melrose

Postal code: 6088

Phone: (860) 623-9700

Trust and confidence since 1957.

Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.

Reviews:

I was driving three friends to Bradley Airport from Amherst MA today when my car began rattling on 91, and I knew there was something seriously wrong. I pulled off the highway on exit 45, stopped at the Sunoco and was told to go to Small Town Auto because it was "good and cheap". Upon entering the small shop, I was greeted by the friendliest woman at the counter who understood exactly what I meant and belie... view moreved my own diagnosis of the problem (I thought it was a faulty ball joint). About 10 minutes later the men in the shop had my car lifted and had the problem diagnosed (my drive axel has almost nearly been torn from my wheel, a very serious problem) the man working on my car brought be into the shop and showed me the problem first hand so I knew he wasn`t trying to screw me. They got CV part delivered directly to the shop within an hour and got to car patched up and road ready in another two after that. A fix that I estimated would take much longer and cost nearly $500 only cost me $260. (My father had replaced my CV in my old car and we know it`s a difficult part to remove and replace) While I was waiting the owner of the shop bought his staff and me lunch from a local restaurant down the street, a very welcomed act of kindness since I had been up and running since 7am and it was just around 12:30 at this point. The staff at his shop treated every customer that came in during my 3-4 hours there graciously and quickly. I was so impressed with the service I received and I will never forget the men and woman who made a horrible day for me so much better.

brenda.snyder216 / 3/16/2013

theyare quick and always helpf...

theyare quick and always helpfull.

stephsoucier / 1/5/2013

stephsoucier / 1/4/2013

The most dishonest auto place ...

The most dishonest auto place (or incompetent) I have ever encountered. After charging so much to fix a radiator leak problem, when the car was returned to them complaining of a leak, they diverted the problem to something else and wanted to charge me to fix it. But another mechanic confirmed that the original problem (radiator) was not fixed properly and even showed me that the current leak was due to the original i... view morencomplete repair.

AZGAL2011 / 3/22/2012

place

this place is awsome mike is a great mechanic and also a good unckle!!!!!!!!!!!!!!!!

alex101com24 / 5/28/2009