CarMax Auto Superstore / Peterson Afb, Colorado

Rating: ★

5 years in Business

Used Car Dealers, Wholesale Used Car Dealers

Address: 4010 Tutt Blvd, Peterson-Afb

Postal code: 80922

Phone: (719) 313-4860

Lovelands Number One Trusted Small Shop

Supreme Auto Care is a full service preventative maintenance and repair shop. I PREFORM REPAIRS ON MOST TYPES OF CARS AND TRUCKS. EVERYTHING FROM BRAKES TO ENGINE REPLACEMENT TO AIR CONDITIONING . I STAND BEHIND ALL MY WORK FOR 12 MONTHS 12000 MILES. I ALWAYS MAKE SURE MY CUSTOMERS ARE HAPPY. my ServicesLube, Oil, Filter ServiceCooling System ServiceBrake System ServiceTransmission Service and Fluid ExchangesAir ConditioningHeater Cores and RadiatorsThermostatsWater PumpsBelts and HosesTiming BeltOdors, Noises, And LeaksElectrical SystemsCarburetion, Fuel Injection SystemsSpark PlugsSuspension and SteeringComplete Brake System and ABSCheck Engine Light (Computer Scanner)Power Window RepairPre-Buy InspectionHeadlight Re-SurfacingAll Scheduled Maintenance including 30K, 60K, 90K and 120K Mile Service lots more to just ask

Categories:

Used Car Dealers, Wholesale Used Car Dealers

Open hours:

Showroom Hours Mon-Fri 10-9; Sat 9-9|Service Dept. Hours Mon-Fri 7:30-6|Holiday Hours Wed; Nov 21: 10-7; Thu; Nov 22: CLOSED; Fri; Nov 23: 9-9

Reviews:

I called ahead to Carmax to fi...

I called ahead to Carmax to find out what the policy was regarding "Lemon Law/Buy Back" vehicles. I sat on hold for 15 minutes waiting for a sales rep. I was eventually greeted by Rick (no last name). Rick informed me that my type of vehicle should be no problem, and that the value of my vehicle because of this would only be affected "by a little bit". I told Rick, this was good news because I, wa... view mores concerned about driving an hour and half, if Carmax was going to have issues purchasing my vehicle at a fair price. I proceeded then to drive an hour and a half to this Carmax. After arriving and expecting the store to be very busy because of my wait time on the phone, there were about 20 employees just standing around or "working" (looked more like facebooking) at their desks. During my appraisal process, the Appraiser came out to the waiting area and asked me if I had known the vehicle was a "Lemon Law/Buy Back". I said, "Yes, I had told Rick over the phone about it and he said it wasn`t a problem." He then proceeded to tell me that because of that it would take 1/3 of the vehicles price off on the offer they would provide me! I was very displeased at this point, I called ahead before driving and hour and half, and was lied to by a sales associate in order to "get me in the door". On top of that the offer provided to me was insulting. The offer was approximately half of what my vehicle was worth (worth = trade in value, based on kbb.com, edmunds.com, nada.com, autotrader.com). I was then insulted even more when the sales associate me told that those other values are irrelevant. Well, just to let you know, I found several other retailers that would purchase my vehicle about 4000 above what Carmax offered me. You will never receive my business again. This is the second time Carmax has tried to scam me out of a vehicle and what it is worth. Not to mention it is bad business ethics to straight up lie, in order to get a customer to come in the door.

AfterForeve12 / 9/11/2011