Firestone Complete Auto Care / Colo Spgs, Colorado

Rating: ★

Auto Repair & Service, Tire Dealers

Address: 2210 Montebello Square Dr, Colo-Spgs

Postal code: 80918

I received the worst customer service here. After I bought a lifetime alignment and tires I was treated like a second rate customer every time I came in for service. After making appointments I would be left waiting for hours in the lobby while other people were wisked in and out.
They missed a problem with the alignment that was there initially, which cost me later. Then the manager tried to tell me it was a ... view moredifferent Firestone`s fault. When they realized it was their fault, they wouldn`t fix the problem completely. I guess I was treated this way because they already had my money.
Not a fan. I wasted my money. I wouldn`t trust them with my car again. It is not the first time I`ve had a problem at this shop, next time I`ll think twice before buying something that requires returning.

alisoneb / 10/24/2009

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