Crown Dodge / Santa Paula, California

Rating: ★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 6300 King Dr, Santa-Paula

Postal code: 93003

Phone: (805) 656-6669

Stick With The Specialists

Crown Dodge is an automobile dealership, and is located in Ventura, Calif. It offers variety of new and pre-owned vehicles of makes, such as Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Kia, Mazda, Mercury, Mitsubishi, Nissan, Pontiac, Saturn, Subaru, Toyota and Scion. The dealership provides various Dodge models, such as Caliber, Caravan, Charger, Dakota, Dakota Club Cab and Magnum. The Chevrolet models offered include Avalanche, Impala, Equinox, Silverado and Tahoe. The dealership also provides various Ford models, including Escape, Expedition, Explorer and Mustang. The Saturn models include Relay and Vue. It also has a finance department and a parts department that provides genuine parts and accessories.

Reviews:

Crown Dodge sold me an unsafe Jeep Rubicon that could have killed me. The sales manager said that it was a Chrysler Certified Pre-Owned vehicle, 3 weeks later I found out it was not. Check out the Photos I posted: Rear Broken Track Bar Bracket . Dislocated rear axle coil spring. Rear sway bar rubbing through the break line. Wheel lug nut the where undersized for the rims. Broken Transfer Case Cable. Bad o... view moreil press sending unit and leaking oil badly.

roger.berry.771 / 1/27/2013

I was very disappointed with t...

I was very disappointed with the service department at Crown Dodge. I have had numerous poor experiences with the service portion of the dealership including multiple service writers that have changed, phone calls not returned, deadlines on my cars that have been consistently missed, and a very mediocre and poor customer service experience. Moreover, ehe dealership does not even have free coffee in the service area... view more, but charges you for it. I think it was like 25 cents for a cup of coffee and a vending machine with snacks starting at a dollar. If I am going to shell out $1000 to get my car serviced or repaired, a free cup of coffee would be appreciated. The dealership does not even have wi-fi for customers in the lobby area.. The waiting area is ancient, uncomfortable, poorly laid out, and inadequate. Crown Dodge has a monopoly in Ventura County as the closest dealership to the south is Simi Valley and Santa Barbara county to the north.

bbacchus818 / 4/24/2012

WORST SERVICE DEPARTMENT EVER!

Can not believe how horrible this service department is. First they have had our business vehicle for 3 weeks because the transmission went out. Fortunately for us their product is so bad that the transmission went out while under warranty but they continue to lie to us and drag this on & on & on. 3 weeks is not okay and we have lost customers because of their lies. Tomorrow, tomorrow, I am so mad! What upsets me t... view morehe most is that I tried to buy an American vehicle to help support our failing country but to be treated so disrespectfully with a company vehicle is blantened disrespect and to think we bailed these bastards out. Please read other reviews as I have & I find that this is their standard course of business. NEVER AGAIN will I buy a DODGE!

Susie805 / 11/17/2011

crown dodge are pirates,

they will engulf you as the fight like little kids trying to get a sale . they miss lead and promise things youll never get .and i was even given i antacid , thought to be , but was later informed that what i was given was a "norco". to ease my mind to get me to sign a contract .on a used truck with burnt oil! sold at a new truck price. worth 20,000 less then what i paid . CRIMINALS !some one needs to enforce laws ... view morewith this company !

i8unfubak / 5/28/2008