Capitol Ford / Redwood Estates, California

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 919 Capitol Expressway Auto Mall, Redwood-Estates

Postal code: 95136

Phone: (888) 851-2988

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

Worst Ford Dealership EVER

WARNING: DO NOT PURCHASE AN EXTENDED WARRANTY WITH FORD! They will NOT honor it... My dad, a loyal Ford customer who has been a loyal Ford customer (though not this particular dealership) for over two decades, was recently screwed over by THIS dealership.

Capitol Ford blatantly lied about a part for my dad`s truck being covered under the EXTENDED warranty that he purchased. Even though he checked up on this w... view moreith a DIFFERENT FORD DEALER, and CONFRONTED Capitol Ford about it, they would not refund him his money. Additionally, they dented his running boards and tried to claim that the dent (a HUGE dent, not a ding) was ""there before,"" even though the paint embedded in the dent was identical to the paint covering the walls, posts, etc. They finally said they`d replace them at no charge. Um yeah, b/c their argument held NO weight. However, my dad is still out over $500 for something that should have been covered under the expensive EXTENDED warranty.

My dad has had to call ESP Ford as well as the headquarters in Detroit to complain. They will reimburse him, but there are NO consequences for the liars working at Capitol Ford. For a company that is not doing so well in these hard times, you would think that they would be trying to KEEP their customers, not drive them away. But apparently, they just don`t care anymore. My question is... how can these blatant liars still be in business?

IF YOU DO BUSINESS WITH CAPITOL FORD, BEWARE! THEY WILL TRY TO TAKE ADVANTAGE OF YOU, THEY WILL NOT HONOR THEIR AGREEMENTS, AND THEY WILL BLATANTLY LIE TO YOU WITH NO COMPUNCTION WHATSOEVER! CHECK YOUR WARRANTY... OR BETTER YET, SAVE YOURSELF THE TROUBLE AND TAKE YOUR BUSINESS ELSEWHERE

ambersparrow / 11/2/2008

Sucky

My wife and I totally got ripped by these guys on our new Ford Explorer. The car was nice, but the experience was terrible. They ""got"" us in every way possible.

I`ll definitely use Edmunds from now on and never walk into this place again if I ever want a Ford again.

Boy, I wish we could give zero stars.

GotStress / 8/8/2008