Ellis Brooks Auto Ctr / Pacifica, California

Rating: ★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 1395 Van Ness Ave, Pacifica

Postal code: 94109

Phone: (415) 776-2400

Expert Technicians & Comprehensive Service. Find A Location Near You.

Your San Marcos NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Categories:

Automobile Accessories, New Car Dealers, Auto Repair & Service, Automobile Parts & Supplies, Used Car Dealers, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Automobile Body Repairing & Painting

Payment:

amex, debit, discover, master card, visa

Open hours:

Mon - Fri 9:00 am - 7:00 pmSat 9:00 am - 6:00 pmSun 10:00 am - 5:00 pm

Extra phones:

(415) 776-2409

Reviews:

Absolutely terrible

Can`t I give them 0 stars? The worst customer experience I can imagine. I was subjected to instance after instance of unconscionable split-tongued lying simply for the sake of the sale. My DMV forms were mishandled as if they were processed by a kindergartener with a crayon. The salesman Jose played fast and loose with my credit. The general manager ""Mr. Brooks"" mishandled every conflict I had wi... view moreth his incompetent staff with the self-righteousness of a lunatic and the narrow-mindedness of an ignorant fool. Avoid this place at all costs.

ariaashton / 5/25/2011

TWO BAD EXPERIENCES

BROUGHT MY CAR IN FOR MAJOR SERVICE. TOLD SERVICE REP. NOT TO ROTATE TIRES. NEWER BRAND IN FRONT. WROTE ON SERVICE ORDER. WHEN I GOT CAR HOME, NOTICED ONE SIDE HAD BEEN ROTATED. MECHANIC CHECKED OFF ON CHECKLIST THAT HE DID NOT ROTATE TIRES. MECHANIC IS A LIAR. I DON`T KNOW IF HE PERFORMED ANY INSPECTIONS THAT HE CHECKED OFF AS OK. HE ALSO SCRATCHED ONE OF THE ALLOY WHEELS. SERVICE MANAGER DENIES THIS. ALSO, A COUPLE... view more OF YEARS AGO, I BOUGHT A USED CAR HERE. IT TURNED OUT TO BE A PIECE OF JUNK. HAD TO SELL FOR A LOSS. AVOID THIS DEALERSHIP!

sal396 / 5/32/2007

get a new receptionist

I tried to call to get a price quote on a seatbelt repair/replacement. I did not get a call back within the first three hours, so I called back a few times but the receptionist would cut me off in mid sentence every time before transferring me. Apparently these folks don`t want my business.

itea / 10/25/2006