mercedes-benz of laguna niguel / Newport Coast, California

Rating: ★★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1 Star Drive, Newport-Coast

Postal code: 92677

Phone: (949) 347-3860

FREE WI-FI

Tire Change Lockout service First 5 miles free All Vehicles from small to Commercial Battery Jump 24 Hour Service Immediate Response

Reviews:

Editorial review from Citysearch

Greg Repko always goes ""the extra mile"" for us. Thank you to the whole staff at LN MBZ!!!

MinnieMouse232 / 6/26/2012

Editorial review from Citysearch

This was my first service for my 2010 C Class. This is my 2nd Mercedes, I had a 2004 C240 prior to this vehicle so I have visited quite a few dealerships for service and have had good experiences with all of them (with one exception in Newport Beach). I just wanted to say that I think this was my best experience yet. My service advisor was very nice and straightforward with the services that my car needed. When getti... view moreng my rental car I mentioned that it was the same as my car and I was offerered another color. I thought that really went above and beyond. I will definitely be returning to this dealership.

CottonHall / 6/20/2012

I am not one to write comments but I

I am not one to write comments but I have to regarding one of MBLN employees. I just purchased a car just this past Saturday. I have to take a moment to mention sales member Steve Turner. He has never made a car buying experience so painless and dare say it actually enjoyable!!! He is so kind, outgoing , and most importantly, does not ""pressure"" like the typical car salesman, he comes across more as your friend, a ... view moretrait I think any buyer can appreciate. Steve Turner has stuck in my mind and I just have nothing but good to say about him. I would, and will refer him to anyone interested in purchasing a Mercedes. He made sure I was comfortable and had all questions answered before I drove my car off the lot. He as well gave me a courtesy call the next day to ensure I was enjoying my new car and to make sure I had no questions or concerns that may have arisen while driving home etc. He gave 100+ service! I cannot rave enough about Mr. Turner. Mercedes Benz of Laguna Niguel is extremely lucky to have such an outstanding person as part of their team! Someone please walk over to Steve Turner and give him a high five! :)

MartinaW429 / 6/11/2012

We love the car!

I could not be more thrilled with my recent experience of leasing a new car! Our Sales Consultant, Russ Ellis has a very sincere approach; he was knowledgeable and extremely accommodating. Eddy Huang was also very accommodating to us and we enjoyed his honest and diplomatic communication style. Russ and Eddy were both extremely professional! We love the car! We love the terms! .... and the whole experience could n... view moreot have been more pleasureable! I have already told 3 people about our experience with Laguna Niguel Mercedes and intend to continue my endorsement. Russ is wonderful to work with; I will be sure to direct my friends to him and the dealershipl Thank you so much!!

hungrihippo / 5/15/2012

Absolutely a wonderful experience

Absolutely a wonderful experience. We have purchased three Mercedes Benz in the past. With this fourth, we traveled from Cayucos, California to Laguna Niguel, California just because of Steve Hall, our salesperson. Steve is remarkable. He saw to our every need and ensured that we were happy with everything - the options, the price, the terms - everything. We will definitely be back to Mercedes Benz of Laguna Niguel f... view moreor all of our cars in the future.

sliceofheaven22 / 5/7/2012

The dealership overall was exceptional!

Many thanks to Russ Ellis our sales representative. He did a wonderful job for my wife and I from our first visit to our return visit to lease the car. He spent the time to explain everything about the GL450 in detail for us. He was great on communication as I travel a lot and would email him at all hours of the day. The dealership overall was exceptional!

Kiselevn085 / 5/4/2012

Thank you to the entire staff at Mercedes-Benz

My husband and I purchased two new vehicles, a 2012 SLK 350 and a 2011 E350. Our sales consultant, Amir Zokaeieh, was so friendly, knowledgeable and extremely professional. He took the time to go over all the features of both new cars and he did sync both of our cell phones for us. It was a pleasure to deal with him and I have to say that out of all of our consultants that we have had (this is our fifth car with MBZ ... view moreLaguna Niguel) I can honestly say that I think he was the best. Also, we had a pleasurable experience with Mike Larkin in regards to our leasing paperwork, he made it simple and quick, a walk in the park. Thank you to the entire staff at Mercedes-Benz Laguna Niguel.

rainmaker88 / 4/31/2012

Gerhart was wonderful all around

Gerhart was wonderful all around - I would definitely want to purchase my next car through him. Very much appreciated the time and effort he put into helping me get the car I wanted, and am very happy with the experience overall!

hurley22 / 4/26/2012

Bernie was professionally persistent

Bernie was professionally persistent ---& it`s what brought me back to your dealership. Congrats on his hiring.

behindthewheel / 4/17/2012

I would recommend

Mark Hansen did and excellent job from the time that I arrived at your dealership, taking a test drive, deciding on price, to the time when the car was delivered.I would recommend Mark to anyone looking for a new Mercedes.

BornInAnipod / 8/9/2011