Thao Auto Repair / Lemon Grove, California

Rating: ★★★

14 years in Business

Auto Repair & Service

Address: 3400 El Cajon Blvd, Lemon-Grove

Postal code: 92104

Phone: (619) 640-4606

The Go-To-Guys for Cars and Credit.

DriveTime is setting new standards for the subprime used car dealer industry. Buying a used car with credit issues can be very difficult and actually put you in a worse position than you were in before. At DriveTime we care about our customers, that is why we always include a 3 year / 36,000 mile limited warranty, 24/7 roadside assistance and even complimentary oil changes with every used car we sell.

Categories:

Auto Repair & Service

Neighborhoods:

Normal Heights, Mid-City

Open hours:

No info

Extra phones:

(619) 692-1067(619) 692-1065

Reviews:

Very Positive experience

When my car broke down, a friend referred me to Thao`s, but it`s reputation online was a little sketchy. I took it there anyway and I`m glad I did. Lee, the mechanic who helped me, was very helpful and did a thorough evaluation of my car to see what was wrong. He fixed the one problem it had and did not try to convince me that I needed unnecessary repairs, as has happened in other situations. The only issues were the... view more sketchy area and some of the mechanics don`t speak very good english, but they do quality work and I will use them in the future.?ˆ?

livalittle22 / 8/14/2010

Honest, Upfront

Dealt with Lee for over a Decade, He saved me multiple times in my automotive needs, Just dropped off my BMW this afternoon for some work on the oil pan. I highly recommend this buisness establishment. Eric

eric92103 / 7/12/2009

My favorite auto repair shop

As a woman, I appreciate an auto repair shop that doesn`t give me a run-around. I have used Thao for years, and have always been given outstanding prices and honest repairs--unlike most other shops.

rowanred / 1/16/2008

Thao auto

A no nonsense "will work w/you" lg. auto repair family business that offers great rates. I found them to be extremely honest (being a single female we can get taken advantage of by mechanics). Not at Thao. They worked on my brakes and w/in my budget and yet said what they would do and not do as far as compromising safety or ethics. When done I was pleased and felt safe. These guys are great and Ive been in san diego ... view morefor 20 yrs. I tell everyone to go to Thao. Esp. for DMV smog inspections... cheapest around.

eileen06 / 12/7/2007

New lows in customer service.

VERY NEGATIVE EXPERIENCE. Took my car in for a quote on what should have been a quick and easy repair. I was quoted 4x more than 2 other local garage estimates I had. I was told by the Manager that those garages are liars, while he is professional and honest and that if I didn`t repair my car in the way he suggested I would be sorry or may even get in an accident. I said I would be taking my business elsewhere, then ... view morehe told me to get lost. He (Mr Lee) was rude, insulting, and dishonest.

Use this place at your own risk, if you like rude pushy mechanics, or enjoy being lied to then taken advantage of.

jackt2323 / 12/5/2007

Billing Fraud, Overbilling, Trickle-up Scammer...BEWARE!!!

Unnecessary ""Trickle-up"" billing is what you will get here. My quote/bill of $250 jumped to over $900 without my permission. Unauthorized repairs were done without my permission, then they tried to stick me with an outrageous bill. I refused to pay, then I was personally threatened. The manager is an out-right liar -tells you one thing then does another, all without your ok. We are reporting this garage to the cons... view moreumer watchdog organization (the B B B) and State Attorney General. This place is a dump and in need of an OSHA inspection. Be warned! STAY AWAY!!!

For more negative reviews from others check out Kudzu.

psiseeker / 11/26/2007