North Point Toyota / Gravel Ridge, Arkansas

Rating: ★★★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 4336 Landers Rd, Gravel-Ridge

Postal code: 72117

Phone: (501) 753-0400

Commitment to Quality

Serving All Of NWA. Factory Trained Technicians. Mobile Service! English Only.

Reviews:

Wonderful dealership

We have purchased several vehicles from North Point Toyota and it has always been a great experience. Recently we used the North Point Toyota web site to assist us with our shopping for a new car. I have to tell you it was wonderful we were able find an even better way to shop for a new car.We could sit in our home and look at models and colors and even ask questions till we found the right one. I recommend them t... view moreo all of my family and friends.

bo899 / 12/16/2008

VERY BAD SERVICE

LOOKING FOR A CAR FOR OUR SON WHO IS FIXING TO TURN 18. WENT TO NORTH POINT ON SATURDAY THE 7TH OF JUNE 2008. A SALESMAN NAMED CHUCK BARBER CAME OUT TO HELP US. WE WENT ON A DRIVE AND WHEN WE GOT BACK I TOLD HIM WHAT I WAS LOOKING FOR IN PAYMENT AND THAT I ALSO WOULD HAVE TO WAIT UNTIL MONDAY THE 9TH TO TALK TO MY CAR INSURANCE TO SEE WHAT MY SON WOULD HAVE TO PAY SINCE HE IS A SINGLE MALE UNDER 25. AND THEN I WOULD ... view moreSEE ABOUT BUYING THE CAR IF THE PRICE WAS RIGHT. WELL ANYWAY I TOLD HIM WHAT I WOULD BE WILLING TTO PAY AND AS USUAL THEY HAVE TO GO TALK TO SALES MANAGER. COMES BACK AND HE IS STILL OFF BY ABOUT $63.00 A MONTH I TOLD HIM NO AND HE LEAVES AGAIN AND ONCE AGAIN COMES BACK AND STILL OFF $28.00. I TOLD HIM THANKS AND TO GET MY KEYS FOR MY JEEP THAT I WAS TRADING IN. WELL THE BIG B.S. HAPPENS AGAIN AND THEN HE COMES BACK WITH JASON COOK AND THEY GET TO WITHIN $5.00 AND I STILL SAID NO AND THEY COULDNT UNDERSTAND WHY I COULDNT GO THE EXTRA $5.00 AND I TOLD THEM JUST AS WELL AS THEY COULDNT COME OFF IT I HAVE A BUDGET TOO. FINALLY OUT OF NOWHERE JASON SAYS WELL IF I CAN MEET YOUR PRICE WILL WE HAVE A DEAL AND I SAID YES STILL NEEDING TO CHECK WITH MY INSURANCE ON MONDAY. WE GO INSIDE AND CHUCK COMES BACK WITH SOME PAPERS IN HAND AND I TELL HIM THAT I WILL NOT SIGN UNTIL MONDAY AND HE MAKES A COMMENT NO WE ARE CLOSING THIS DEAL TODAY. TO SAY I WAS SHOCKED BY HIS REMARK IS A UNDERSTATEMENT. I TOLD HELL NO AND GET MY JEEP I AM LEAVING WELL HERE COMES JASON AND HE MAKES THE COMMENT ABOUT HAVING A DEAL. I TELL HIM THE SAME THING. I HAD TO THREATEN TO CALL THE POLICE TO EVEN GET MY JEEP BACK AND THEN IT TOOK 20 MINUTES. THIS DEALERSHIP IS EITHER NOT TRAINING THEIR SALESMEN RIGHT OR DONT CARE. THEY WOULD HAVE HAD A SALE I BELEIVE ON MONDAY IF NOT FOR THIS POOR SERVICE AND TREATMENT. I WARN OTHERS DONT GO THERE. THERE IS TO MANY OTHER PLACES TO GO AND NOBODY DESERVES THIS KIND OF SERVICE. IWAS THE CUSTOMER ANDTHEY HAVE NO RESPECT . CHUCK ,JASON NEED TOBEFIRED.

BADCARDAY / 6/9/2008