Firestone Complete Auto Care / Higley, Arizona
Rating: ★
Auto Repair & Service, Automobile Parts & Supplies, Tire Dealers
Address: 6944 W Chandler Blvd, Higley
Postal code: 85226
3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.
Reviews:
Highway Robbery, literally
I have gone to this location multiple times for alignments, oil changes, tires, etc. So not only am I a repeat customer, but I have also given them good word of mouth many times. That my friends, was a huge mistake. I took my vehicle in for them to check on an issue I was having with an ESC light coming on in my 2007 Kia Sorento. I have a warranty and was told to take it in there and they would perform the diagno... view morestic. I realized if the part wasn`t a warrantied part I would have to pay for the diagnostic, but having paid this location for a diagnostic before and only having paid $30, I wasn`t too concerned. Well imagine my surprse when they called me to tell me that the part was not a warranty part but also I owed them $100 for the diagnostic (that my dealer down the street would have charged me $50 for). I pressed for an explanation as to why it was so expensive and I was given some cockamamie story about how it was a comprehensive analysis blah blah. Well, I agreed to pay them for the diagnostic but refused to give them the privilege of my business. I called the dealer to inquire about the repair and lo and behold I was told that the repair was a recall and would be done for free. Not information Firestone gave me when they were trying to squeeze the $130 out of me for the very same repair. I implore everyone to check with their dealer when needing a diagnostic or just going to any other shop where you feel confident they are reputable. Firestone in Chandler however, is not that place. Trust me and my wasted $100 on that.
nichole9099 / 12/29/2011
2005 dodge viper
37k original miles - one owner for 40 years
2000 dodge viper gts supercar,steel grey 6700 original miles 540 h.p upgrades!!!
1959 chevy 3100 custom show truck 454 big block full chrome/custom paint,shaved
1969 camaro all orig numbers match rare 250 155 h.p 3 speed on tree/column
1995 chrysler lebaron gtc convertible, 36k miles, runs great