Dykes Automotive / Salem, Alabama

Rating: ★★★

17 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Engine Rebuilding & Exchange

Address: 2315 Poplar St, Salem

Postal code: 36804

Phone: (334) 749-3245

"Service and Quality You`ve Trusted for Over 45 Years."

Bandag Cold Process RetreadingComplete Breake ServiceWheel Balancing - Auto & Truck and Motor HomeRoad Service - Local or Long DistanceComplete Muffler & Exhaust RepairFour Wheel Alignments

Categories:

Auto Repair & Service, Engine Rebuilding & Exchange, Towing

Services/Product offered:

Rebuilding

Open hours:

Mon - Sun Open 24 Hours

Reviews:

SCAMMERS,LIARS,THIEF`S ! DO NOT GO TO THIS PEOPLE!. PLENTY OF BAD REVIEWS !. On November of 2012, I dropped off my 2008 Mustang to Dykes Automotive located in Opelika, Alabama to get the interior put together, install a new computer, and get the key programed. After giving them $1400 in cash, they proceeded to tell me that the car needed a battery and a transmission fluid flush in which they would need $300 for ... view moreall the materials. They then proceeded to tell me that it needed a fuel pump and a fuel tank. I then ordered the parts online that were needed and gave them a check for $600 to complete the work. For the last six months I have not been able to get ahold of Vickie Dykes, who was the person in charge of my car, and every time I called and asked anyone in the shop, they had no idea if my car was running or not. They continued to give me a run around until Friday, August 2nd when I sent for the car to be picked up and brought down to Florida because I was not quite sure if they were finished with the job I had paid for since there was no communication on their part regarding the progress of the work. That day, Bill Dykes, the owner of the company, told me I couldn?ˆ™t pick up the car because I owed them for storing they car at a rate of $45 a day and that the car has been abandoned and they put a lien on the car. However, this is not true because I tried calling four times a week and getting the situation resolved months ago. I should have known not to leave the car with them because they have such a bad reputation as you can see if you Google them and look at the reviews they have received. They are practically stealing my car and have worked their system but they never told me that my car was finish nor that I owed them anything since they never answered my calls or attempted to reach out to me. Last time I spoke to Vickie Dykes, which is March of this year, she said she apologized for not getting back to me but one of her relatives had died and she was getting all the paperwork together to see how much I owed them. That was the last communication I had with either Vickie or Bill in regards to my car

JCPerez / 8/6/2013

impala 400 hp

I took my car to the high price shop and they bent a push rod, installed injectors in wrong order, one of my roller rockers was not even reinstalled. He noticed and fixed so much for me. Now I`m going back for just opinions on what yup do next for power love these guys

Stephen4035 / 3/3/2012

These are good, hardworking, c...

These are good, hardworking, country folks who do an honest trade. They keep their prices reasonable yet their service is prompt. I have now had three dealings with them and each time to my utmost satisfaction and I refer my friends and colleagues to them. They were able to troubleshoot in thirty minutes what the local dealership could not diagnose in a week (at $90/hour!). They take time to answer my questions a... view morend guide me through my DIY mechanic jobs. They will always be my number one resource. Every time I bring a vehicle to the high price shops, it ends up returning to these guys to fix the others` screw ups!

Colcalcipherol / 6/12/2011

Great people, great service.

You can not find better folks than these anywhere! They fixed my jeep, and installed all new brakes on my beloved cadillac! Best price around, and they are honest hardworking people! To the guy who left a bad review- if you brought a mazzeratti to anyone other than someone who specializes in mazzeratti`s then you are an idiot in the first place.

wcycle / 11/25/2010

Be very carful

I took my car in march for a transmission failure, they said they replaced the transmission. From march till this day, june 12, 2010, I have taken the car back four times because it did the exact same thing every time I took it there, the same signature skipping, even after the transmission was allegedly replaced. THEY ONLY TAKE CASH AND DO NOT DO RETURNS. I have to go back for the 5th time, I think they are running ... view moredown the warranty of 6 months they gave me. DO NOT FALL FOR THE CHEAP PRICES, THEY MAKE UP FOR IT IN OTHER WAYS, PAY THE LITTLE EXTRA AT THE OTHER PLACE!!

mazeratti / 6/14/2010