Engine:Filthy and Stuck
For Sale By:Private Seller
Exterior Color: Black
Number of Cylinders: 4
Trim: Black with Red Interior
Drive Type: Greasy
Shutesbury, Massachusetts, United States
If you drop $100,000 on a luxury sedan, it seems only reasonable to receive some preferential treatment at the dealership you purchased from. After all, that price isn't just for the car - you're paying for the brand and all the cachet that entails. For Mercedes-Benz, those benefits have apparently been lacking relative to the German brand's luxury competitors.
That's set to change, though, as Automotive News reports that the German brand is placing a much greater emphasis on keeping its customers happy and loyal with its MB Select program. Starting with the new S-Class and spreading to the CLA-Class (and eventually beyond), dealers are being given money - up to $2,500 in the case of the flagship sedan - just to improve the customer experience.
We agree, improving the "customer experience" is quite a vague term, so it's nice that Mercedes USA's CEO, Steve Cannon, offered up some examples to AN at the LA Auto Show. For example, a customer couldn't fit his sunglasses into the overhead compartment. "So we bought him a pair of Ray-Ban sunglasses that fit because of their shape," Cannon said.
Last week, Mercedes-Benz released the details for the updated 2013 Sprinter intended for global markets, but this week it has announced what changes are being made to the US-spec version of the van for the 2014 model year, including the Freightliner model. As expected, most of the changes made to the European model will be present on the 2014 Mercedes-Benz Sprinter when it goes on sale in the US, which is expected to be this fall.
The biggest difference between the Sprinter announced last week and the one headed to our shores is what is found under the hood. While European Sprinters will come with diesel engines and offer the availability of a supercharged four-cylinder gasoline or CNG engine, US Sprinters will still offer the 3.0-liter V6 BlueTEC diesel. This year's Sprinter now comes standard with a new base engine, the 2.1-liter four-cylinder BlueTEC diesel. This smaller engine will produce 161 horsepower and 265 pound-feet of torque, and will be paired to a seven-speed automatic transmission; the optional 3.0 V6 puts out 188 hp and 325 lb-ft of torque, and will be mated to a six-speed auto.
Fuel economy for the new Sprinter has not been announced, but Mercedes-Benz has made numerous changes with the goal of improving efficiency. To this end you'll find a new, low-friction rear axle and the optimization for the generator, fuel pump and power steering pump.
According to an unnamed Mercedes-Benz source speaking with AutoWeek, the German automaker is killing off its Maybach line in 2013.
The unsurprising news comes after the brand was resurrected in 2002, but failed to meet sales expectations with its two core models, the Maybach 57 and 62. Further solidifying its fate, a deal with Aston Martin to aid in the development of future Maybachs fell through earlier this year.
According to the AutoWeek insider, the plan is to continue to sell both Maybach models through the end of 2013, after which the fifth-generation S-Class will go on sale. When that happens, three new variants of the S-Class will be available, including an all-new, range-topping S600 that brings back the Pullman moniker and may be better suited to competing with the likes of Bentley and Rolls-Royce.