Lexus Ls Ls 400 on 2040-cars

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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Lexus RC F is a predatory sport coupe with a 450-horsepower beating heart

Take a look at that face. We can't be the only ones who see an automotive Predator staring back, right? Certainly, the Lexus RC F Coupe boasts a visually striking design that some are going to love and others are going to hate, but we can at least appreciate that it's aggressive, especially compared to the standard RC Coupe that we saw at the Tokyo Motor Show. And with good reason - there's a 5.0-liter V8 engine sitting under that massively domed hood with "more than 450 horsepower," along with a newly calibrated eight-speed automatic gearbox.
Interestingly, Lexus has tuned the RC F's engine to run on an Atkinson cycle under most circumstances, while it switches to the more typical Otto cycle when more power is required, presumably using some sort of advanced variable valve timing technology. Helping put that power to the ground with all those ponies wreaking havoc underhood is a torque vectoring differential, a first from Lexus.
Also involved in keeping the RC F planted is an aero package that includes wings and ducts galore. The headline bit is an active rear wing that deploys at 50 miles per hour and retracts back into the deck when the car drops back to 25 mph. A clear-coated carbon fiber roof can optionally join that carbon rear wing. There are apparently going to be three 19-inch wheel options, including the ones you see in our live image gallery above.

Lexus will build a production version of the UX crossover

It seems that Lexus's selection of crossovers is about to get bigger by going smaller. The Australian automotive news site Motoring says a Lexus representative confirmed that a production version of the UX concept is coming soon. A Lexus representative said it will help bring younger customers to the brand. As a refresher, the UX was a subcompact crossover shown at the Paris auto show, and it was quite striking. The exterior was a flurry of curves and angles, and the interior had crazy seats with elastic straps instead of cushions and a holographic user interface. The interior even had a weird, finned sound bar in the dash that could be removed and carried around. The futuristic interior features are practically guaranteed to be exclusive to the concept, and the exterior design will probably be toned down. Since the slightly larger Lexus NX borrows some bits from the RAV4, we expect the UX to utilize some underpinnings from another the smallest crossover in the Toyota line, the Toyota C-HR. Sharing with the C-HR would also mean the UX would also have some commonality with the current Prius, as both vehicles use the scalable architecture known as TNGA. This would also mean a hybrid UX is a strong possibility as well, since the Prius is only available as a hybrid, and the C-HR has a hybrid option in Europe and Japan. It's hard to say when the car will arrive, but considering the compact crossover craze we can't imagine that Lexus wants to wait too long. It's possible a near production-ready concept will appear at a show next year, and would likely reach dealers at the end of that year or the start of the following one. Related Video: Featured Gallery Lexus UX Concept: Paris 2016 View 17 Photos News Source: MotoringImage Credit: Drew Phillips Lexus Crossover Luxury toyota c-hr lexus ux