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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Toyota, Lexus expanding Takata airbag recall, re-notifying customers

Toyota is re-notifying owners and expanding its Takata airbag inflator recall for some regions. The renewed campaign covers 247,000 examples of the Toyota Corolla, Matrix, Sequoia, Tundra and Lexus SC430 that are located in southern Florida, along the Gulf Coast, Puerto Rico, Hawaii, the US Virgin Islands, Guam, Saipan and American Samoa. All of the models come from the 2001-2004 model years and have potentially faulty Takata-made inflators on the front passenger side. According to the company, testing shows the problem warrants "immediate action," and its press release says, "this action intensifies Toyota's efforts to reach customers and remedy previously recalled vehicles, and a small number of newly included vehicles."
According to Toyota, it submitted some recalled inflators to Takata for testing, and it found a high probability of rupturing in high humidity areas. The automaker said it had no reports yet of injuries or fatalities related to the problem.
This is Toyota's third inflator recall this year. In June, it called in for repair the same vehicles from the 2003-2005 model years in high-humidity areas, and it conducted a separate campaign nationwide for the parts in additional models. In April 2013, it also announced a fix campaign for 1.73-million vehicles worldwide for the same issue.

Lexus looking for performance with 600-hp LF-LC?

Lexus has been keeping development of the production version of its LF-LC concept tightly under wraps. Last we heard, that halo GT car had received the green light for production, but that was over a year ago. Since then, things have been pretty silent. Finally though, fresh rumors about the luxury coupe are starting to leak out, pointing toward the model's powertrain lineup.
According to unnamed sources speaking to Motor Trend, the production LF-LC will eventually sport three very intriguing engine options. The base model will reportedly use a naturally aspirated V8 providing around 450 horsepower - very similar specs to the upcoming RC F. The next step up will allegedly be the upcoming hybrid powertrain shared between BMW and Toyota pumping things up to around 500 hp. Finally, a top-of-the-heap F version will use a twin-turbocharged version of the RC F's 5.0-liter V8 to bring output to 600 hp. The insiders even claim that the hybrid and the twin-turbo V8 could find their way into other Lexus products like the LS and possibly even a more beastly RC.
None of this speculation sounds too outlandish. Lexus could get more capacity out of the RC F's tuned V8 by shoving it into other models, and rumors are flying about performance cars spawned from BMW and Toyota's partnership. Given Lexus' recent embrace of turbocharging, even the twin-turbo V8 doesn't seem too dubious. That said, with no hard facts to back up the rumormill, we'll have to keep waiting to see what the LF-LC shows up with.