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Hendrick Chrysler Dodge Jeep RAM, 1624 Montgomery Hwy, Hoover, AL 35216

Hendrick Chrysler Dodge Jeep RAM, 1624 Montgomery Hwy, Hoover, AL 35216

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What's really going on with the 2014 Jeep Cherokee's transmission issues?

Fri, 27 Sep 2013

On September 23, Automotive News reported that Chrysler had idled the second shift workers it hired just five weeks prior at its Toledo Assembly Complex to build the 2014 Jeep Cherokee. At the time, Chrysler said it had "built the critical number of vehicles we need to stock dealerships once containment is released" and did not want "to put additional strain on our logistics partners ... upon release." That reasoning was not only unusual, it didn't seem to make sense.
It appears the center of the nine-speed issue is software, not hardware.
That same day, the Detroit News ran a piece claiming workers at the Toledo factory said the halt was due to issues with the Cherokee's transmission. It put the number of already-built Cherokees needing fixes at 1,000 and said that some of the workers not laid off had been instructed "to take the Jeep on long test-drives." That made more sense. Three days later, on September 26, Automotive News reported that the 500 workers laid off had been reinstated, with engineers "speeding repairs on the SUV's powertrain software." The AN piece didn't put a number on how many units are being fixed, but it did say that 12,000 have been built and are awaiting delivery to dealers. The best it could say about when dealers will get them, however, is that "progress on a fix is being made. It's unclear when shipments to dealers will start."

100,000 Jeep Cherokee models subject to further 9-speed recalibration

Thu, 29 May 2014

It seems that the software problems with the nine-speed automatic gearbox in the Jeep Cherokee continue to mount. The programming already caused multiple development delays and even postponed the Cherokee's market launch by roughly two months. Now, Jeep has issued another recalibration to hopefully assuage unhappy drivers.
According to Automotive News, this reflash for the allegedly jerky transmission covers over 100,000 Cherokees built before May 5, but it's not technically a recall. If owners are having problems and complain to the dealer, they get the new software. Otherwise, they continue with the current version. New vehicles on dealer lots also receive the latest revision to the programming. It takes only around five minutes to install, but technicians need to take the Cherokee on a test drive to adapt the gearbox to the changes.
The Cherokee's transmission software has been problematic practically since the beginning. The Jeep plant in Toledo, OH, briefly idled its second-shift workers last year to take care of the issue. Since the launch issues for the crossover, demand has been strong. Jeep added another 1,000 temporary workers to the Toledo factory to keep up, and sales were on par with the Wrangler in just its first two months.

2015 Jeep Cherokee finds a bit more fuel mileage thanks to stop/start and aero tweaks

Mon, 06 Oct 2014

Just a year after it burst onto the scene, Jeep has already made a pretty substantial addition to its V6-powered Cherokee, which has proven to be an extremely popular seller so far for the brand, adding a new stop-start system for the midsize, off-road-ready CUV.
The addition of stop-start included a few aerodynamic tweaks to the Cherokee's polarizing body, resulting in a wallet-pleasing increase in fuel economy. According to the EPA, the front-drive, V6-powered Jeep will now return 21 miles per gallon in the city and 29 mpg on the highway, up from 19 city and 28 highway. Four-wheel-drive, V6-powered Cherokees, meanwhile, will now return 20 mpg in the city and 28 mpg on the highway, up from 19 mpg in the city and 27 mpg.
With 271 horsepower, 239 pound-feet of torque and these newly enhanced figures, it's refreshing to see a larger, naturally aspirated engine that is still able to take the fight to today's crop of small-displacement, turbocharged four-cylinders.