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Honda, Hyundai and Kia get best word-of-mouth recommendations in US

Forget advertising, incentives and, yes, even our excellently crafted vehicle reviews, sometimes the best way for automakers to sell cars is still good ol' fashioned word of mouth. In an attempt to measure this "word of mouth" power, The Boston Consulting Group, a management consulting firm, has created a new study called the Brand Advocacy Index (BAI). The index takes a look at how various industries perform from person to person. Those industries include automotive, smartphones, grocery, mobile telecommunications and banking.
The study polled more than 32,000 individuals across Europe and in the US to come up with the top 55 brands in these various industries. On the automotive side of things, the top brands in the US were Honda, Hyundai and Kia, all tied at 63 percent. On a global scale, Volkswagen and Toyota scored the highest with a 65-percent BAI rating (both in France). The average BAI for auto industry players tallied 50 percent.
As for companies in other industries, Apple's iPhone was the index's top-rated smartphone, Trader Joe's was the highest recommended grocery store, Virgin was sat atop the mobile telecom industry and USAA was the top retail bank. Scroll down for the full press release on the new study.

Consumer Reports' first motorcycle reliability report finds Japanese brands ahead

Consumer Reports has released its first ever study of motorcycle reliability, and students of its ratings on cars might notice a suspicious similarity - Japanese brands require fewer repairs than the leading American or German brands.
The study analyzed the reliability of 4,680 bikes owned by CR subscribers and found that Yamaha had the best ratings, with just one in ten bikes built between 2009 and 2012 requiring a repair over a four-year period. The makers of the R1 and R6 sport bikes were closely followed by Kawasaki and Honda, while one out of every four of the rumbling bikes from Harley-Davidson experienced an issue. BMW had the worst rating of the brands represented, with one in three bikes having problems.
According to CR, neither Suzuki nor Triumph owners provided enough information for a reliable rating. Based on the responses received, though, Suzuki would have finished with the other Japanese brands and Triumph, being English, would have been one of the less reliable makes.

Automakers donating money, vehicles and supplies to Oklahoma tornado relief effort

Judging by the destruction the Oklahoma City area experienced earlier this week, residents are going to need a lot of help in coming months. Fortunately, a number of automakers - including General Motors, Ford, Chrysler, Volkswagen, Honda and Toyota - have stepped up to donate money, supplies and vehicles to aid in the recovery and rebuilding processes.
Here's a quick rundown of which automakers have pitched in and what each contributed so far:
Ford Motor Company has donating $250,000 and a Transit Connect to the American Red Cross, and it will match all other donations made to the Red Cross (up to $250,000) using a special URL tied to the latter's website (link here). Additionally, its local Oklahoma dealers have thrown in an extra $150,000 for the United Way and the automaker will be offering an extra $500 toward the purchase of a new Ford vehicle.