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GM recalling Silverado and Sierra HD diesel pickups over fuel gauge follies

General Motors is recalling 9,733 of its heavy-duty twins over concerns with their 6.6-liter diesel engines and dual fuel tanks. The recall covers some Chevrolet Silverado HD and GMC Sierra HD pickups from model years 2012 and 2013, although the exact dates that the recalled trucks were built isn't specified. There's also no mention of how many models come from Chevrolet and how many are from GMC.
The problem rests with the transfer pump responsible for moving fuel from the rear tank to the front tank - it could fail, resulting in an inaccurate fuel gauge. It hardly requires explaining, but a faulty fuel gauge could leave drivers in a situation where they run out of diesel.
GM will begin notifying customers of affected vehicles, who will be asked to report to their dealers for a free replacement transfer pump.

GM issues stop-delivery for 2015 Chevrolet Colorado and GMC Canyon

General Motors is issuing a stop-delivery order for its latest midsize pickups, the 2015 Chevrolet Colorado and GMC Canyon, because the driver's side airbag might not be wired correctly. The total number of vehicles affected is still being determined.
According to the statement from GM, the problem, "affects the vehicles' two-stage airbag system by reversing the deployment sequence and disrupting the deployment timing of the driver airbag stages." That means in an accident the bag may not work correctly.
Most of the affected trucks are still on the assembly line, in transit or unsold at dealers, says GM. Until a way to repair the problem is found, customer deliveries are stopped. However, "a small number" of them are in the possession of buyers. GM is contacting these people by phone and by FedEx letter to have the vehicles returned to dealers. In the meantime, they'll be given a loaner to drive.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.