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Ford owns Automotive Loyalty Awards, Audi and Subaru are king of conquests

Customers are a commodity in the automotive industry, and like any other commodity, automakers trade them back and forth. Only nobody wants to give up their customers - just to keep the ones they have and try to attract others.
That's what the Polk Automotive Loyalty Awards are all about. Every year the industry research body names the automakers, brands and models that manage to keep their customers coming back for more - and attract buyers to switch from other makes. Ford usually does pretty well, but this year it rose above even its own track record.
Not only did Dearborn win the Overall Loyalty to Manufacturer award, but also the Overall Loyalty to Make. Ford also took the African American category, and the F-150 was named the top full-size half-ton pickup in customer loyalty. Ford COO Mark Fields (pictured above) accepted the awards and gave the keynote address at the awards ceremony.

Ford Q1 profits dragged down by warranty costs

General Motors isn't the only Detroit automaker posting falling profits in the first quarter. Ford just released its Q1 2014 financial data, and it reported a net income of $989 million, down $622 million from Q1 2013. The drop is partially blamed on higher warranty and recall expenses than the company had anticipated.
Financially, Ford suffered a rough quarter almost across the board. Its pre-tax profit of $1.4 billion was also down $765 million from a year ago. Things were even worse in the North American market where operating profit fell significantly to $1.5 billion, down from $2.392 billion in Q1 2013. However, its global revenue ticked up slightly to $35.9 billion, from $35.6 billion in this period in 2013.
Ford admitted that it spent about $900 million on expenses that it hadn't planned for during this quarter. According to Reuters, the company paid about $400 million in additional warranty and recall costs in North America. The automaker didn't explain why the costs were so much higher than expected. However, in the last three months, Ford has had several recalls, including on the 2001-2004 Escape for rust, Explorer for its steering, Edge for its fuel line and others.

Ford Fiesta ST gets worked out on the track

We're big fans of the turbocharged Ford Focus ST, and we're plenty excited that the Blue Oval will be offering a similar treatment on the smaller Fiesta here in the United States, too. We first saw the production-ready Fiesta ST five-door at the Los Angeles Auto Show last fall, and Ford has now released this video of a Euro-spec three-door ST being flung around the track.
But not just any track - the challenging Track 7 of Ford's Lommel Proving Grounds in Belgium. The course features 20 turns and plenty of elevation changes along its 2.7-mile loop, and David Put, a vehicle dynamic specialist at Ford, shows just how good the pint-sized Fiesta ST is at handling the lot, even getting the smallest ST up on three wheels every now and then.
It sure does look like a lot of fun, and makes us really eager for our chance to try this ourselves. Scroll down to see the hot little Ford getting busy.