2005 Bmw Z4 2.5i Convertible 2-door 2.5l Red Low Miles on 2040-cars

Auto blog

2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

Petrolicious reconnects with the BMW M coupe

With the look of a clown shoe on wheels, the BMW M Coupe was a product of using what was around to create something great. Starting with the Z3 convertible, BMW's engineering team added a bulbous roof to improve rigidity, and for the M version, it dropped in the inline six from the contemporary M3. While the result wasn't a beauty queen, the car more than made up for any aesthetic complaints in driving pleasure. Petrolicious talks to owner Alex McCulloch about just what makes the tiny three-door so special in its latest video. With a fairly short wheelbase, plenty of power, and a rear suspension from the E30-chassis BMW 3 Series, the M Coupe can be a quite handful at the limit. "I used to say it wanted to kill me, but now we've reached an agreement where it's not quite as murderous," McCulloch says. He's eventually found that the only real way to exploit the coupe to its fullest is on the track, where he competes in time trials. To get lap times as low as possible, the BMW now wears quite a few mods, but McCulloch says that it's all reversible. Figure out what competitive hang gliding has to do with driving in this clip from Petrolicious. Related Video:

2021 Ford Bronco is here, and a Stellantis is born | Autoblog Podcast #636

In this week's Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by West Coast Editor James Riswick and Road Test Editor Zac Palmer. They kick things off by diving headfirst into the Ford Bronco and Bronco Sport before moving to what they've been driving: 2020 BMW X3 xDrive 30e, 2020 Hyundai Ioniq Hybrid and a 2020 Ford Expedition. Then, the three tackle Stellantis, Chrysler's new corporate name. Finally, James and Zac reminisce and discuss their time in a couple classic Honda coupes. Autoblog Podcast #636 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Introducing the 2021 Ford Bronco and Bronco Sport Cars we're driving 2020 BMW X3 xDrive 30e 2020 Hyundai Ioniq Hybrid 2020 Ford Expedition News Stellantis Retro Hondas 1999 Honda Prelude Type SH and 1999 Honda Civic Si Feedback Email – Podcast@Autoblog.com Review the show on iTunes Related Video: