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Audi targeting hipsters with A3 launch parties

Audi is planning quite a shindig for the launch of the A3 sedan, and it only wants young folks to show up. The Four Rings' new entry-level model will begin hitting showrooms later this month, and it is planning a launch party on April 3 at all of its roughly 280 dealers aimed at youthful, influential buyers - hipsters, for lack of a better word.
According to Automotive News, the company has sent a 64-page party-planning guide to its dealers on how to appeal these tastemakers in their late-20s to early-40s. The guide says the audience "should reflect an uncompromising spirit in a generation that refuses to settle or sell out." Audi never specifically uses the h-word in its marketing, which is good because it carries some negative connotations. However, recommendations like serving craft beer and bacon doughnuts and playing indie bands like Chvrches, Empire of the Sun and M83 certainly show that the automaker would love to gain some hipster-cred.
It may seem odd for a free spirits to desire a new Audi, but the carmaker might be playing the long con with these parties. Maybe they can't afford an A3 yet, but the $30,000 compact is likely close enough within their financial reach to at least be realistic. If the brand can appeal to them early, then they could be more likely to come back later when it's affordable.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Nine-time Le Mans winner Tom Kristensen to retire

Le Mans icon Tom Kristensen is retiring. The Danish driver, who was an integral part of Audi's absolute dominance at the 24 Hours of Le Mans, captured a record-breaking nine wins at the legendary endurance race, along with six overall victories at the 12 Hours of Sebring in a career that spanned 26 years.
"Over the past couple of months, my thoughts of retiring have been stronger, and therefore, it feels right to inform you today that I am retiring from motor racing," Kristensen told Autosport. "I still feel I am in peak physical form and possess the necessary mental toughness both in and outside of the car: it has been important for me to stop while I am still strong and able to deliver top performances at Audi."
While the World Endurance Championship's season-ending race at Interlagos on November 30 will be Kristensen's last as a driver, it won't be the end of his long-running association with Audi. According to Autosport, TK will take on a new role as an ambassador for the German marque and will work with team's drivers in an unspecified role.