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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Audi sends off second-gen TT with a few enhancements

The Audi stand at the Geneva Motor Show this year was the focus of a lot of attention with the reveal of the all-new TT, ushering in the third generation of the stylish sports coupe and roadster. But before the second-gen model gets the old heave-ho, Audi is giving it a few enhancements to send it out on a high note.
Stylistically, the 2015 Audi TT and TTS, both coupe and convertible, get a new single-frame grille and LED daytime running lights to make it better match its stablemates. The interior gets some upgraded equipment as well, but enthusiasts will be more intrigued by the optional Competition Package available on the TTS.
Like the package Audi rolled out to celebrate the 500,000th TT made, the new TTS Competition Package gets a fixed rear spoiler, five-spoke alloys, baseball-stitched leather seats with contrasting stitching and a choice of yellow or gray paints for the exterior.

Audi moves to patent electric Quattro and active-shutter wheels

Audi might have a few tricks up its sleeve for the coming years, with the Brits at Autocar uncovering a pair of patent filings made by the German luxury brand. The first is something we've seen before - wheel flaps - while the second is an evolution of one of Audi's trademark technologies.
We last saw wheel flaps on the Ford Atlas Concept in 2013, but the futuristic fuel-saving tech has so far failed to arrive on a production car. Audi may be seeking to change that, patenting the flaps that open and close automagically based on airflow. They can also open if the brakes get too hot.
The second patent is an evolution of Audi's Quattro all-wheel drive. The new AWD system uses an electrically driven rear axle and wheel sensors to figure out when and at which corner the car might lose traction, and is targeted largely at hybrid offerings, which is a field Audi has only recently dipped its toe into.